Security Supervisor

Security Supervisor - Full Time - Hennick Bridgepoint Hospital

**Position**: Security Supervisor
**Site**: Hennick Bridgepoint Hospital
**City**: 1 Bridgepoint Dr, Toronto, ON M4M 2B5
**Status**: Full Time
**Hours**:Monday to Friday 0800-1600
**Pay Rate**: $27.05
**Category**: ESA ( Overtime after 44 hours)
**Internal Opening Date**: April 22, 2025
**Internal Closing Date**: April 29, 2025
**External Closing Date**:May 6, 2025

A Valid Immunization Record (Measles, mumps, rubella, varicella, and TB skin tests 1 and 2) is required prior to on boarding.

**Site Description**: Sinai Health is a leading academic health science centre and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care and learning has earned us international, national and provincial leadership for unique programs and compassionate care.

Since 2015, Sinai Health has delivered excellent care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions, and educates future clinical and scientific leaders.

Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.

**Essential Job Function**:
The Security Shift Supervisor is responsible for supervising the activities and job performance of Security Guards assigned to all areas belonging to their facility. The Security Shift Supervisor is expected to represent Paladin Security Group as well as the facility they are assigned to.

**Duties and Responsibilities**:

- Provides leadership, direction, and ongoing coaching and training
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift
- Ensures site staff adhere to all Paladin Security and site specific security policies and procedures
- Plans and implements shift work schedules
- Ensures all Security Guards have received the mandatory training
- Motivates staff and issues commendations
- Disciplines staff when necessary and ensures proper documentation is passed onto head office
- Attendance Management
- Performs security audits
- Documents and investigates security incidents and complaints
- Provide proactive and reactive security patrols.
- Communicates any concerns/issues with Client Service Manager
- Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward
- You will be required to write reports and investigate routine incidents
- Respond to coded emergencies in a quick and efficient manner
- Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
- This role required you to be physically fit and able to stand and walk for long periods
- Work closely with vulnerable populations
- Monitor for and escalate security concerns within the Emergency Department
- Assist in developing security plans for high-risk patients
- Provide security presence and support throughout the Emergency Department
- Utilize verbal de-escalation techniques to manage conflicts
- Oversee and support patient watch guards within the Emergency Department
- Work closely with local Law Enforcement and Emergency Services
- Ensure the safety of staff, patients, and visitors within the Emergency Department

**What we have to offer**:

- Extensive training programs to set you up for success
- Paid Uniforms
- Advancement and Career Growth Opportunities
- Competitive Salary rates $$
- Company health benefits
- Coaching and Support

**Perks of Choosing Paladin**:

- Various discounts and benefits at the following vendors:_
- GoodLife Fitness - Discounted Gym Memberships
- TELUS Phone Deals - Discounted Phone deals
- Toronto FC - Discounted Tickets
- ROGERS Communications
- Mark's Work Wearhouse

**Prerequisites**:

- Immunization Record (Measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
- Must have a Valid Ontario Security Guard License
- Must have a valid (WSIB-Approved) First Aid and CPR Level-C Certification
- Must be proficient in English (both oral and written)
- Must be willing to complete a Vulnerable Sector Check upon offer of employment
- Must be fully vaccinated against COVID-19 with 2 dose minimum. Proof required.
- Paladin Security has a diverse workforce. We believe in and are committed to a workplace c