Membership Services

2 weeks ago

York, Canada YMCA of Fredericton Full time

**JOB OPPORTUNITY**

**Membership Services**

The YMCA of Fredericton responds to critical social needs in the community
and works to provide solutions. By nurturing the potential of children,
youth and adults, the YMCA connects people to life-building opportunities,
as well as to each other and enhances their quality of life.

**Position Overview**
The Membership Services Specialist is responsible for the delivery of front
line customer service to existing and potential members. Working in a team
environment, the position will participate in membership sales strategies
to support the recruitment and retention of members.

**Duties**

Meet, greet and answer all member/potential member questions
in a friendly and welcoming manner.

Facilitate membership and program registrations.

Participate in membership sales strategies that support the
recruitment of new members and the retention of existing
members.

Maintain front line delivery presence and excellence in daily
operational issues relating to membership sales and services.

Maintain a strong presence as a positive role model at all times,
while representing the vision, mission and values of the YMCA of
Fredericton.

Perform light cleaning duties as required to keep work area clean.

**Skills & Qualifications**
Customer service and sales experience

Strong computer literacy skills

Strong communication, conflict resolution and public relations skills

Ability to exercise mature judgment and decision-making

Ability to build positive relationships with members & staff

Current Criminal Reference Check including Vulnerable Sector

Ability to relate effectively to diverse groups of people from all
social and economic segments of the community

General Fitness knowledge would be considered an asset

Standard First Aid and Level C CPR Certification an asset

**Location**:YMCA of Fredericton

**Status**:30 - 35 hours / week

**Start Date**:Immediately

**Why the YMCA**

As part of a team 185

employees and 210

volunteers, we embody

shared values and work

together for the mission,

vision and values of the

YMCA. We are a part of the

national and international

YMCA movement, which

seeks to strengthen the

foundations of community.

We are dedicated to the

harmonious development

of mind, body and spirit

not only for our members

of the community, but for

our team.

We work in a flexible and

friendly environment in

which all team members

are encouraged to bring

forth new ideas and

creative initiatives.

**Working Conditions
Non-traditional, flexible hours - early mornings, evenings,
weekends and holidays will be required.

If you are interested in being a part of a dynamic team and
developing your skills while embarking on the adventure of
working for an organization dedicated to strengthening the
foundations of community, we would love to hear from you

**Please send your cover letter, resume and contact**
**information for three (3) professional references on or**
**before September 11, 2020 to**:
**About the YMCA of**
**Fredericton**

**Mission**:
We are a charitable
organization that works in
partnership with our
community to help
everyone reache their full
potential through the
promotion of a healthy
body, mind and spirit.

**Vision**:
Healthy People for Healthy

Communities

**Values**:
Fun

Caring

Inclusiveness

Respect

Accountability.

**Visit our website**:
fredericton.ymca.ca

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