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Customer Experience Specialist

3 weeks ago

Edmonton, Canada Skylark+Owl Linen Co Full time

**Customer Experience Specialist**

Company: Skylark+Owl Linen Co. (a division of Eden Textile)

Location: Edmonton, AB

Employment Type: Full-time, Permanent

**Salary**: $45,000 - $50,000 per annum

Benefits: Dental care, extended health care

Start Date: Immediate

**Overview**:
**Key Responsibilities**:

- Oversee order checking and manage returns efficiently.
- Assist with minor updates on the Shopify store, including product page management and image uploads.
- Participate in quality assurance and spot-check shipping orders.
- Assist in photo shoot preparation.

**Qualifications**:

- Strong computer literacy and attention to detail.
- Excellent organizational skills, including multitasking and prioritization.
- Reliable and trustworthy with a strong work ethic.
- Adaptable to change in a fast-paced environment.
- Personable and friendly demeanor towards clients and coworkers.
- Exemplary time management and teamwork abilities.
- Shopify and Klayvio experience is a bonus.

**Requirements**:

- Must be based in or able to relocate to Edmonton, AB.
- Minimum high school education or equivalent.
- Ability to commute to the head office located in Edmonton, AB T5H 3P7.

Schedule: Monday to Friday.

Language Requirement: English proficiency is mandatory.

**Application Process**:
Note: This position is in-person, based out of our head office in Edmonton, AB.

Pay: $45,000.00-$50,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T5H 3R3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2025-07-14