Bar Supervisor

1 week ago

Waterloo, Canada WUSA Food Operations Full time

Bar Supervisor (WUSA Bar Operations) Position Overview

The Bar Supervisor supports the Area Manager, Food & Bar Operations assisting in overseeing day-to-day operations of WUSA’s campus bar. This role ensures safe, compliant, and efficient service, supervises part-time bartenders, and maintains alignment with University of Waterloo Policy 21, AGCO liquor regulations, and the Campus Bar Operations Agreement. The Supervisor acts as a working lead on shift, balancing hands-on bartending with oversight, training, and operational audits.

Key Responsibilities

1. Operational Safety & Compliance
- Enforce responsible service of alcohol standards in compliance with Policy 21, AGCO regulations, and internal procedures.
- Conduct opening, mid-shift, and closing checklists covering safety, security, sanitation, and cash control.
- Perform routine audits of ID checks, drink service, and incident logging to ensure compliance and consistency.
- Support the Manager in emergency response procedures (evacuations, medical incidents, conflict de-escalation).

2. Staff Supervision & Training
- Supervise, coach, and mentor part-time bartenders and floor staff during shifts.
- Deliver ongoing training in Smart Serve practices, cocktail preparation, inclusivity, and incident handling.
- Provide shift feedback, document performance, and support scheduling adjustments when required.
- Ensure each shift has properly briefed staff and adequate coverage based on event risk level and expected attendance.

3. Financial Controls & POS Reconciliation
- Oversee accurate cash handling, tills, and POS system reconciliation at the end of shifts.
- Verify and sign off on voids, discounts, and refunds in accordance with policy.
- Support inventory counts, waste tracking, and stock movement logs to maintain accountability.

4. Menu Development & Guest Experience
- Assist in the creation of cocktail, mocktail, and seasonal beverage menus that align with student trends and cost targets.
- Train staff on new menu rollouts, ensuring consistent presentation and quality control.
- Monitor guest feedback, recommend menu or service improvements to the Area Manager.

5. Collaboration & Reporting
- Act as the Manager on Duty in the absence of the Campus Bar Manager.
- Document and escalate incidents, audit findings, or operational concerns.
- Collaborate with security, student event organizers, and UW services to ensure a safe, inclusive environment.

Qualifications Smart Serve Certification (required)
- Minimum 2 years bartending experience; supervisory/lead bartender experience strongly preferred.
- Strong knowledge of cocktail preparation, beer/wine/spirits, and menu development.
- Understanding of Ontario liquor laws, UW Policy 21, and responsible alcohol service.
- Demonstrated leadership, training, and conflict-management skills.
- Ability to perform financial reconciliations, audits, and accurate reporting.

Working Conditions
- Ability to perform heavy lifting of products, inventory, equipment.
- Ability to stand on your feet for long periods of time.
- Evening/Weekends availability required

**Job Type**: Casual

Pay: $20.00-$20.50 per hour

Expected hours: 30 - 35 per week

**Language**:

- English (preferred)

Work Location: In person

  • Bartender/bar Supervisor

    1 week ago

    Waterloo, Canada State & Main Kitchen and Bar Full time

    **STATE & MAIN KITCHEN AND BAR** State & Main is an upscale, casual dining brand with locations across Canada. Our warm, energetic restaurants offer approachable elevated comfort foods, paired with craft cocktails and a broad range of wines. Our team shares a passion for delivering a quality experience to our guests. If you’re a hardworking, fun-loving...

  • Supervisor

    1 week ago

    Waterloo, Canada Chucks Roadhouse Bar and Grill Full time

    We are looking to hire a Manager. As a manager of Chuck's Roadhouse Bar and Grill, your role requires you to -Recruit, train and supervise the team Account for key financials and controls costs Effectively run both FOH and BOH and lead all shifts Manage food quality / standards and inventory control Follows the Chuck's Roadhouse Bar and Grill System Ensure...

  • Bartender

    4 days ago

    Waterloo, Canada Hampton Inn Das Bar Full time

    At Das Bar at Hampton Inn and Suites by Hilton Waterloo St Jacobs, we don’t think working should mean leaving your whole life behind. We welcome your natural ability to make every guest that stays with us feel that we are truly their second home and their second family. As members of the Hampton Inn Suites team, we are committed to your success and ensure...

  • Food Service Area Supervisor

    7 days ago

    Waterloo, Canada Bento Sushi Full time

    **FOOD SERVICE AREA SUPERVISOR** Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. Come roll with us as a **Food...

  • Food Service Supervisor, Area

    1 week ago

    Waterloo, Canada Bento Sushi Full time

    **Food Service Area Supervisor** Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. Come roll with us as a **Food...

  • Construction Labourer

    1 week ago

    Waterloo, Canada Morris-Lee Construction Full time

    Experience in framing, concrete and drywall is an asset. Willing to teach the right applicant. Most of our work is located at University of Waterloo or WLU. Daily work tasks include: - Following proper safety practices. - Demolition - Steel/wood framing, drywall installation, concrete finishing, door & hardware installation, T-bar and ceiling tile...

  • Construction Labourer

    1 week ago

    Waterloo, Canada Morris-Lee Construction Full time

    Experience in framing, concrete and drywall is an asset. Willing to teach the right applicant. Most of our work is located at University of Waterloo or WLU. Daily work tasks include: - Following proper safety practices. - Demolition - Steel/wood framing, drywall installation, concrete finishing, door & hardware installation, T-bar and ceiling tile...

  • Food Service Supervisor

    7 days ago

    Waterloo, ON NJ V, Canada Kajun Chicken and Seafood Full time

    OverviewWe are seeking a dynamic and experienced Food Service Supervisor to oversee daily operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional customer service. This role involves supervising staff, ensuring...

  • Bartender

    1 week ago

    Waterloo, Canada KW Granite Club Full time

    **Job Summary - Bartender** The Bartender role is a part-time position that involves performing duties related to bar and customer service. As a bartender, you will be the main point of contact between the club, its members and their guests. It’s important to offer helpful, friendly service while following our policies and procedures. Since this role...

  • Barista/cashier

    2 weeks ago

    Waterloo, Canada Gong Cha Full time

    **Job description** Gong Cha Bubble Tea has over 1100 stores in 20 countries with a worldwide reputation for serving the highest quality customizable beverages in the industry. We specialize in Authentic Taiwanese Bubble teas and Desserts. We are currently looking for enthusiastic, motivated and reliable Baristas to join our team. We strive to attract...