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Bilingual Credit Agent Full-time
2 weeks ago
iFinance Canada Inc. is a national consumer financing company that offered an array of financing to Canadians since 1996. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers.
This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.
**Key responsibilities of the position include**:
- Support approvers in the analysis of credit files;
- Inbound/outbound calls to complete customer files;
- Data entry of customer files;
- Credit adjudication (training provided);
- Providing superior professional service to valued clients.
**Position Benefits**:
- Growing company
- Positive environment and great hours
- Hybrid work model : 60% of shifts in office
- Fluent in both English and French - proficiency assessment will be required
- Great Customer service experience
- Excellent communication and problem solving skills, quick thinker
- Positive individual with very good attention to detail
- Must be able to work independently, as well as in a team environment
- Punctual, professional and reliable.
