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IT Automation and Dataops Services Analyst

3 weeks ago


Montréal, Canada BNP Paribas Full time

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

**Graduate program**

As a graduate, you will benefit from an 18 month program that aims to give you the tools to develop yourself and discover your potential through customized trainings, networking sessions and transversal projects. This is a permanent role.

More information about the program available on our website:
BNP Paribas in Canada Students & Young graduates

(Opens in a new tab)

**The position at a glance**

The Automation and Observability team consists of multiple SME’s who assist the global process owner in designing, creating and maintaining the company’s IT services. While leading the company’s IT team, the IT service manager strives to develop a reliable IT service and improve the organization's existing IT service infrastructure. IT service managers are responsible for maintaining a high-level standard when dealing with the company's IT services, and for foreseeing and troubleshooting any issues that may arise, either with the company's IT systems or a client's. Infrastructure Monitoring, Job Automation, Asset Management of servers and network inventory. Scheduling Change, Incident, Problem and Request management as well as CMDB functions are core services which are heavily relied upon by CIB IT and the ITSM team is the bridge for IT and business in coordinating and ensuring predictability for CIB IT and its Business. The team will have SME’s to focus on the core services as dictated by the manager with the objective to provide quality services using various platform to support the numerous to develop efficiency and consistent results.

**In detail**

The technical engineer has broad responsibilities for the deployment of related processes and services. This includes:
Participate in providing design, implementation, management, integration and support 1st and 2nd levels for a 24*7 server and network monitoring platform.

Maintain, upgrade and architect solutions in support of streamlined integrations across various system platforms including:

- Linux/ Windows: Scripting, Basic commands
- Jira
- Ansible
- PowerBI
- MS OFFICE

Produce documentation on standards and guidelines for regional deployment and use of tools

Manage the relationship with external technology providers to review new products, escalate issues, and provide a single voice from IT Production to these technology providers

Evaluate current methods, software and architecture to propose and implement appropriate processes and tools to improve ‐automate and secure‐ OS Engineering and Service Delivery teams Run The Bank activity.

Attend audit and compliance reviews ensuring the team remains compliant with bank standards and to address any non-compliance. Ensures compliance with any and all related Policies

Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday. This position requires to be on call from time to time.

**The strengths and skills that will help you succeed**

College Graduate with a degree in Information technology or similar.

Basic administrative knowledge of Windows and Unix operating systems

Basic knowledge of networking

Proficiency with SQL and database concepts

Familiar with Python and/or other scripting tools

List of required competencies

Ability to create a collaborative environment and deliver a consensus agreement with key IT personnel

Good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.

Ability to work effectively in geographically dispersed cross-functional teams

Ability to coordinate with various technical and non-technical teams to achieve quality results

Introduce new ideas and processes which improve performance and productivity
- Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of French and English is required**.**

**What’s in it for you**

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits,