Property Services Portfolio Coordinator

**Job Description**:
**POSITION PURPOSE**
Reporting to the Supervisor, Property Services PMO, is responsible for providing project and program management planning and coordination for the Branch and leading or supporting projects and project planning, as assigned; acting as a resource to Branch staff; developing and maintaining project management databases in CAFM for the Branch; coordinating activities which support Branch continuous quality improvement, operational effectiveness and efficiency, and design and documentation of workflow processes; coordinating tracking and analyzing trends and making appropriate recommendations that will positively impact operational effectiveness and program delivery; supporting the Supervisor and Branch staff, including coordinating a program and operational mapping process and analysis.

**MAJOR RESPONSIBILITIES**
- Coordinates or leads various projects or programs, as assigned; assists in developing project plans, costs, timelines, and resources and coordinates all aspects of projects; leads or takes active role in project planning with accountability for project goals, timelines, and expectations; works with project team for the successful delivery of projects.
- Liaises with Branch and Regional Department staff, regarding the development and delivery of projects and initiatives to address the facility requirements of the Department’s portfolio.
- Participates in multi-disciplinary teams, and in external and internal committees, to evaluate initiatives, including compliance with project standards.
- Consults with Branch staff and contributes to the design, development, testing, modification and implementation of evaluation and benchmarking and measurement tools.
- Identifies key metrics/performance indicators and assists management staff in determining how they are to be measured.
- Develops strong working relationships with key staff members in the assigned functional areas.
- Takes active role in a multi-disciplinary team, including other Branch staff, on project planning for new or renovated space needs for Regional Departments; contributes to business and program planning, implementation plans, and ongoing support of automation initiatives within the assigned functional areas.
- Performs other duties as assigned, in accordance with Branch and Department objectives.

**QUALIFICATIONS**
- Successful completion of a Community College Diploma in Architectural, Interior Design, Business Administration, or Engineering Sciences or related field or approved equivalent combination of education and experience.
- Certified Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) or Certified Business Analyst Professional (CBAP) or demonstrated experience and knowledge equivalent to the skills acquired through the completion of one of these programs.
- Minimum three (3) years related experience in building construction, facility management or interior design for a variety of buildings involving the development of designs, plans and specifications and contract administration.
- Experience in project and program management and planning, research, business planning, workflow and process mapping and design.
- Knowledge of the theory, principles and practices related to project, program and/or portfolio management, building design, and construction and maintenance, related to structural, architectural and engineering disciplines.
- Knowledge and ability to identify and develop performance indicators, to analyze data and evaluate trends, and recommend process improvement changes to enhance operational efficiencies and effectiveness.
- Knowledge of the Branch’s operations, programs and services.