Volunteer Services Coordinator

**Consider Your Next Career with the Ministry of the Solicitor General, Ontario Public Service** The Ministry of the Solicitor General is embarking on a large-scale initiative to modernize Ontario's correctional system, with a focus on enhancing safety and security, infrastructure and services in institutions across the province. Consider a rewarding career in correctional services and join us in making a difference in the lives of individuals in custody and keeping our communities safe. We are currently seeking a Volunteer Services Coordinator to develop, co-ordinate, and implement the Volunteer Services Program at the Stratford Jail. The Ontario Public Service is one of the largest employers in the province with a wide range of exciting career opportunities. We believe in the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness. We are committed to being an employer of first choice, creating a positive and inclusive work environment. We offer: - A defined benefit pension plan - Maternity and parental leave top-up benefits which includes adoptive parents - Comprehensive Health Plan - Life and Disability insurance - Collegial and professional work culture - Career growth and development opportunities across multiple business areas - We provide on-the-job training to support your success in the role The OPS has been recognized as a top employer. We are proud to have been acknowledged as one of: - Canada's Top 100 Employers - Canada's Best Diversity Employers - Greater Toronto's Top Employers - Canada's Greenest Employers - Canada's Top Employers for Young People **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation. **What can I expect to do in this role?**: - Identify volunteer program needs in consultation with program heads as well as plan, develop and implement approved programs - Monitor and evaluate established programs in relation to institutional goals and inmates needs - Co-ordinate the recruitment, screening, orientation, training, placement and supervision of volunteers and monitor their performance - Ensure volunteers adhere to Ministry standards, policies and procedures as well as identify and resolve routine and complex problems - Orient new volunteers and promote programs through on-going communication - Work closely with volunteers and inmates in running the institution's programs as well as monitor their participation in activities - Deliver and facilitate core and non-ministry developed programming to inmates - Liaise with institutional staff in the administration of the programs - Other duties as assigned (Click on "View Job Description" for details) **How do I qualify?**: **Specialized Knowledge and Experience**: - You have demonstrated knowledge and experience with volunteer programming, recruitment and adult training techniques, and program management - You have knowledge of community agencies and resources to identify and arrange the appropriate volunteer resources - You have supervisory skills to recruit, train, motivate, and monitor the performance of volunteers as well as manage the administration of the program **Communication and Interpersonal Skills**: - You can explain and promote the institution's programs to the public, inmates, and volunteers as well as prepare and deliver presentations - You are able to establish and maintain relationships with various stakeholders - You have writing skills to draft brochures, correspondence, and reports - You have demonstrated tact and diplomacy in order to appropriately handle requests and complaints **Evaluative, Analytical, Reasoning and Problem-Solving Skills**: - You are able to determine inmates' program needs based on input from institutional staff and inmates - You can analyze gaps in services and recommend changes as well as resolve issues/concerns - You are able to assess suitability when screening applicants for the program **Other Skills**: - You are able to acquire knowledge of and comply with relevant legislation (i.e. Ministry of Correctional Services Act, Criminal Code of Canada, Child and Family Services Act) in order to train and supervise professional agencies and volunteers - You are able to understand corporate policies, directive and administrative procedures to ensure