Lead, Continuous Improvement

No other bank is doing what we do.

At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here, and we think you’ll like it too. Join BDC and help make a difference

Diversity. Equity. Inclusion. They’re more than just words for BDC. These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment. We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, experiences, and more.

POSITION OVERVIEW

The Lead, Continuous Improvement also focuses on the next wave of innovation, working in close collaboration with the other key teams, primarily the strategy & planning team and the transformation office. He or she works closely with the partnership & government relations team to explore FinTech and other innovative opportunities.

CHALLENGES TO BE MET- Lead the Continuous Improvement priorities and roadmap for BDC to deliver the best solutions and experience to our clients and support our ambition.- Work closely with the business lines and corporate functions to identify CI initiatives that will increase our client centricity and efficiency.- Ensure a holistic organizational focus on all CI initiatives and facilitate resolution of cross-functional challenges.-
- Proactively anticipate needs and opportunities for continuous improvement.- Aggregate and disseminate, across the organization, industry best practices to improve experience, efficiency and design processes, and contribute to instilling a culture of continuous improvement.- Lead the innovation cycle at BDC from idea to pilot and focus on the next wave of innovation from idea to pilot potential.- Build strong collaborative relationships with other key teams within the Chief Strategy and Impact Officer structure, mainly with the strategy & planning team and with the transformation office.- Working with the partnership & government relations team, explore FinTech and other innovative opportunities.

WHAT WE ARE LOOKING FOR- Demonstrated experience in leading teams in a complex fast-paced environment- Strong communication and collaboration skills with the ability to collaborate with cross-functional teams across business lines and regions, bringing a positive influence- 15+ years of experience, with a minimum of seven years in a senior management role- Demonstrated continuous improvement experience, including Lean Six Sigma Black Belt transformation process expertise- A cohesive leader with demonstrated open, adaptable mindset and ability to build performing teams- Demonstrated ability to lead people, develop talent and maximize the performance of a team- Leader who challenges status quo and conventional wisdom to achieve targets- Innovative proactive thinking and data-driven- Excellent judgment and creative problem-solving skills, including negotiation skills- Strong critical thinking, strategic implementation and execution skills- Recognized for supporting disciplines and structure needed for execution- Minimum requirement of bachelor’s degree in Management, Master’s degree in related field is an asset, or equivalent experience- Bilingualism (French and English) is an asset

With us, you'll be able to achieve the work/life balance you're looking for, with competitive working conditions and above-market flexible benefits. This includes modern workspaces to work from when you are in our offices, and, for some specific positions, the ability to work remotely, on reserve, and/or within your community.