Warehouse Rep/csr

1 day ago

Brantford, Canada Applied Industrial Technologies Full time

At Applied, the Warehouse Representative/CSR has immediate impact on our Distribution/Service Centre’s performance and in customer satisfaction. You’ll join a tight-knit team of internal associates and loyal, long-term customers. Productivity and accuracy are key measures for success.
- Responsible for providing telephone support to the outside sales force
- Respond to customer product inquiries
- Engage in direct sales activities
- Prospect for new customers and demonstrate product benefits
- Receiving and shipping all branch product in an accurate and timely manner
- Sort material, stock shelves, pick orders, package and label materials
- Handle lost shipments as an enhancement to customer service
- Organize and maintain all applicable records and files
- Maintain up to date knowledge of the company’s service offerings
- Maintain cooperative and productive inter-departmental relationships to deliver exceptional customer service
- Experience in both CSR and Warehouse roles, preferably within industry
- Parts Management is a definite asset
- Customer service driven
- Motivated and willing to learn
- Proficient computer skills
- Detail oriented
- Organized
- Basic mathematical aptitude
- Self-motivated
- Can work independently or in a team environment
- SAP experience is an asset
- Willing to learn in order to be promoted within the organization

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:

- Competitive compensation and bonus opportunities
- Health, vision, and dental coverage, RRSP w/ company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement and opportunities for development
- Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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