Delivery Coordinator

1 week ago

Winnipeg, Canada Crown Auto Group Full time

**The CROWN Auto Group** is one of Canada’s leading Automotive groups. 100% Canadian family owned and operated, we are based in Winnipeg Manitoba, and have been in business for 38 years. We specialize in import brands and being a one-stop shop in Manitoba for car owners with 6 dealerships, 3 lean producing MPI-accredited body shops, a detailing centre, and our Auto Max Car rental agency.

We have a great opportunity for a Product Advisor to join our team at Winnipeg Honda, the top Honda dealership in Manitoba located in the Waverley Auto Mall.

**What a Delivery Coordinator can expect**:

- A competitive wage and encouraging team environment
- A fast-paced environment

**Responsibilities**:

- Ensure all units are ready 2 hours before delivery, inside the showroom (New and CPO)
- All other vehicles to be outside of the showroom, beside the delivery door
- Inspect all deliveries with FSM to ensure the delivery is complete/all commitments fulfilled
- Give customers a tour of facility (Service/ Parts/Lounge/Drive thru), Discuss Crown Autobody & Glass and BDC
- Introduce customers to department heads/available personal (after hours gather cards and show customers the Managers offices)
- Introduce the red phone and explain it, when to use it
- Explain main shop and express lube areas, explain the services we provide (Wash, vacuum etc.)
- Go over the owner’s manual, maintenance guide, web portal
- Book the first service for the customer for 6 months out in the portal
- Explain the vehicle, how to work radio, navigation, pair phone, answer all questions
- Bolt on plates, front and back (install Dilawri plate frames)
- Inspect one last time for any issues, defects, bring to the managers attention ASAP.
- Turn customer back over to the Salesperson and Manager
- Take pictures and videos, upload to social media, tag customers as well
- During down time, do video walk-around of all new and pre owned units, upload to social media such as Facebook or YouTube.

**Requirements**:

- High School diploma or relevant experience
- Outgoing personality, positive and a pleasure to deal with
- Possesses a valid drivers’ license with an immaculate driving record
- Intelligent, responsible, punctual and committed to the position
- Effective listening and communication skills
- Process driven, follows instructions carefully
- Seeking to begin a career in the automotive industry and looking to advance
- Can work full-time hours and weekends

Additional Crown Auto Group Employee Benefits:

- Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
- Discounted fitness membership
- Associate Referral Bonus Program
- Career advancement
- most of promotions are from within the company
- Access to Perkopolis. (Canadas leading corporate concierge discount service)

After the initial 90 days of sales and brand training, success will mean having the ability and skills prepare units 2 hours before delivery and be able to explain the services we provide.

**CROWN AUTO GROUP** is an equal opportunity employer We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace

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