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Delivery Coordinator

3 weeks ago

Winnipeg, Canada Crown Auto Group Full time

**Delivery Coordinator**

Crown Auto Group

Salary plus performance bonus

**Job Type**: Full-Time

**Qualifications**:

- Outgoing, positive personality, and customer service oriented.
- Possesses a valid drivers’ license.
- Intelligent, responsible, punctual, and committed to making car ownership easy.
- Effective listening and communication skills
- Process driven, follows instructions carefully.
- Seeking to begin a career in the automotive industry and looking to advance.
- Can work full-time hours and weekends.
- Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude

**Benefits**:

- Industry leading dental, extended health, and vision coverage
- Long Term Disability and Life Insurance
- Fitness Membership Discounts

**Company Overview**: Come join one of the leading automotive groups in Manitoba. Family owned and operated, we have been in Winnipeg for 38 years and specialize in import brands. We are looking for a Delivery Coordinator to join our team located in the Waverly Auto mall.

**What you will do**:

- Ensure all units are ready 2 hours before delivery, inside the showroom (New and CPO)
- Inspect all deliveries with FSM to ensure the delivery is complete/all commitments fulfilled.
- Give customers a tour of facility (Service/ Parts/Lounge/Drive thru), Discuss Crown Autobody & Glass and BDC
- Introduce the red phone and explain it, when to use it.
- Explain main shop and express lube areas, explain the services we provide (Wash, vacuum etc.)
- Go over the owner’s manual, maintenance guide, web portal.
- Book the first service for the customer for 6 months out in the portal.
- Explain the vehicle, how to work radio, navigation, pair phone, answer all questions.
- Bolt on plates, front and back (install Dilawri plate frames)
- Inspect one last time for any issues, defects, bring to the managers attention ASAP.
- Take pictures and videos, upload to social media, tag customers as well.
- During down time, do video walk-around of all new and preowned units, upload to social media such as Facebook or YouTube.
- Perform other duties as required.

**CROWN AUTO GROUP** is an equal opportunity employer We are looking for great women and men of various ethnicities to diversify our workplace.