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Dental Office Receptionist

3 weeks ago

KitchenerWaterloo, Canada Kitchener Waterloo Prosthodontics Full time

**PRIMARY RESPONSIBILITIES**
- Basic reception duties - greeting and answering phones, taking messages, notifying Dr about patient messages, contacting and following up with patients and other offices as per Dr instructions.
- Manage intake referrals, and coordinate patient referrals with other offices.
- Please note, 12 month contract for maternity leave coverage.

**SPECIFIC DUTIES**

**Reception Management**

Manage day-to-day operations of dental office

Open and close dental office according to office protocol

Answer and respond to telephone calls with professionalism

Ensure that provincial and PIPEDDA laws and guidelines are followed

**Patient Management**

Maintain a professional reception area; organize patient education materials, etc.

Greet and welcome patients and visitors to the practice

Check in patients according to office protocol, verifying and updating patient information

Confirm the next day’s appointments according to protocol and patient preferences

Collect payment from patients at the time of treatment when required

Make follow-up appointments as needed

**Recommended skills/experience**:

- Experience in reception/customer service required
- CDA not required

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $21.00-$26.00 per hour

Expected hours: 28 - 36 per week

Additional pay:

- Overtime pay

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- receptionist: 3 years (preferred)
- Certified Dental Assistant: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-02