Project Coordinator

**WHEN WAS THE LAST TIME YOU ENDED YOUR WORKDAY WITH A SMILE?**

You spend 80% of your life at work, and you should be doing what you love with people you like doing it with, all while making a difference in your community.

**How do we ensure that smile?**
- We are fun people.
- We are people who take pride in being themselves and are confident in the help we bring to those around us.
- We get genuine joy from making others around us feel heard, helped, and happy.

If you know what we are talking about, then you are in the right place in your job search journey.

**It's a great time to join our team and grow with us.**

Idealogical has been in business since 1995. We have continuously worked towards giving our employees and clients access to all the tools and benefits of working with a larger firm while maintaining the empathy and nimbleness of a small business. We take pride in what we do, have a few laughs, stay relatively casual, and deliver best-in-class service.

We are looking for a kickass **Technical Project Coordinator** to join our team.

**Project Coordinator (Technical)**

We are currently seeking a Technical Project Coordinator with the drive and determination to help us support our client base. This position reports directly to our VP of Sales. We are looking for an individual who is a problem-solver who can help us manage our existing clients and relationships with our vendors. This person must have a diverse skill set and general experience in administration, quoting processes, and purchasing. It's a different set of skills from the beginning of the sales lifecycle to delivery.

If you have the experience and the desire, we'd like to talk to you.

Job duties include utilizing our professional services automation (PSA) solution, along with other service-specific tools and technologies, to ensure that purchase requests are effectively completed to resolve issues. Strong technical knowledge of both software and hardware infrastructure is an asset, providing additional speed and accuracy in managing technical resources and troubleshooting project-related IT requirements. Overall, relationship management skills and the ability to coordinate required resources to respond to complex IT requirements are desired.

You are not a technician, but you coordinate daily activities with them.

**Essential Functions and Responsibilities**
- Process purchasing and receiving activities as directed
- Entering purchasing activities into Accounting Software
- Invoicing clients monthly bills
- Assist with the quoting and purchasing of infrastructure products (hardware and software)
- Creating estimates and quotes in Accounting Software and our PSAsystem
- Analyzing data using Excel to provide insight on sales margins
- Manage vendors and related programs
- Ensuring that Idealogical is able to get the best pricing for its clients.
- Maintain inventory levels and accountability of designated corporate assets
- Assisting general manager in sales reporting
- Assist in improving customer satisfaction through the creation of process and procedures for the admin department
- Assist in dispatching resources when required
- Communication with clients both verbally and written
- Other duties as assigned
- Support the core values of our organization

**Qualifications**
- Undergraduate degree
- Proven ability to make effective decisions based on sound business sense
- Experience in managing or coordinating technology resources, including software, hardware, and IT infrastructure
- Skilled with organization, decision-making, and time management
- Excellent customer service skills
- Excellent verbal and written communication skills
- Skilled with organization, decision making and time management
- Ability to work independently and as part of a team
- Strong knowledge of Excel, Accounting Software an asset
- Reliable transportation to our office in Markham, ON
- Professional and articulate
- Efficient in using technical resources to enhance project speed and accuracy
- Interpersonally adept and strong verbal and written communication skills
- A relationship builder
- A problem solver
- A self starter

**WHAT CAN YOU EXPECT OF US**

By joining Idealogical, you will work with some of the industry's brightest and most experienced people in an environment where you are challenged to be the best in everything you do. Idealogical is where you can grow and develop your career in a meaningful way.

We have folks that have been with us for 5 years, 10 years, 15 years and 28 years.

Our team is everything to us and we take care of our people like we expect you to care for our clients. We foster sustainable growth, good health and overall well-being and strive hard to make you feel heard, helped, and happy.

**How we make you feel heard?**
- Anonymous feedback system led by the president to make continuous changes and improvements to solidify our already strong company culture.
- Recognition for being a team player reflected in weekly mon