Shift Leader

2 weeks ago

Burlington, Canada Splitsville Entertainment Burlington Full time

Splitsville Entertainment is Canada’s premier family entertainment center Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

We are looking for a **Shift Leader** to join our dynamic team in Burlington. As a Splitsville **Shift Leader**, you will assist the managers in executing store operations during scheduled shifts. As a team lead, you will deploy the team and delegate tasks to create the Splitsville experience for our guests by providing WOW experiences and maintaining a clean and comfortable centre environment. You will be responsible for modeling and acting in accordance with Splitsville core values and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.

**RESPONSIBILITIES**
- Provide friendly and exceptional guest service (S-10, G-5)
- Motivate and Coach team members
- Lead team and direct all daily operations of the centre in the absence of management, including supervising and training of team members, opening and closing the centre, managing team breaks and shift changes, and completing shift summary reports
- Attend all management meetings, team meetings and training opportunities
- Help control labour and ensure proper staffing levels on each shift
- Develop and assign tasks to team members, oversees completion
- Provide recognition and constructive feedback throughout the shifts as appropriate
- Ensure the centre is up to Splitsville standards with regards to cleanliness, and guest WOW experiences
- Complete all Splitsville systems and checklists
- Provide resolutions to guest and team member issues, rectify all guest concerns
- Communicate with other shift leaders and managers
- Adhere to all company policies and procedures including all health and safety policies and procedures
- Other duties as assigned

**QUALIFICATIONS**
- 1-3 years in a retail or restaurant setting
- 2+ years in customer service management
- Friendly, energetic, enthusiastic, positive attitude
- Ability to multitask; stays calm under pressure
- Team player
- Excellent communication and interpersonal skills
- Demonstrate ability to deliver excellent customer service
- Ability to make decisions quickly and confidently bases on company policies and practices
- Experience with organizing and assigning shift tasks and holding team members accountable for completion
- Flexible schedule (available days, nights, weekends, holidays)

**Job Types**: Full-time, Part-time

**Salary**: Up to $20.00 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekend availability

**Experience**:

- Customer Service Management: 2 years (preferred)

  • Shift Leader

    2 weeks ago

    Burlington, Canada Baskin Robbins | Burlington, ON Full time

    The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. **REQUIREMENTS**: - Provide excellent guest satisfaction, service speed,...

  • Shift Leader

    2 weeks ago

    Burlington, Canada Mastermind Toys Full time

    **"We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys...

  • Shift Leader

    2 days ago

    Burlington, Canada Chick-fil-A | Appleby Crossing Full time

    As a shift leader at Chick-fil-A Appleby Crossing, you will lead a high performing team in accomplishing our hospitality and food quality goals on a daily basis. You will be setting the example for your team to follow. We are looking for people who feel comfortable making independent decisions and problem solving in a complex and high pressure environment....

  • Shift Leader

    6 days ago

    Burlington, Ontario, LP M, Canada Baskin Robbins Full time $45,000 - $60,000 per year

    The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. we are looking full time Shift leader position with around 30 to 35 hrs per...

  • Shift Leader

    4 days ago

    Burlington, Canada Kitchen Stuff Plus Full time

    great stuff! great prices! great people! PART TIME SHIFT LEADER great reasons! At Kitchen Stuff Plus we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are...

  • Quick Serve Restaurant Shift Leader

    1 week ago

    Burlington, Canada Dave's Hot Chicken - Burlington Full time

    **Job Overview** Must **be**availableevenings **wednesday-**Sundays **4pm until 12pm** We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced restaurant environment. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members. This...

  • Maintenance Support

    2 weeks ago

    Burlington, Canada Precision Record Pressing Inc Full time

    This position operates on a straight night shift (11pm-7am) and is eligible for the night shift premium. Training may occur on rotating day/afternoon shift._ - Applicants who receive an employment offer will be required to provide proof of full vaccination upon hire as a condition of employment._ **Responsibilities** - Provide maintenance to machinery,...

  • Service Leader

    2 weeks ago

    Burlington, Canada Chipotle Mexican Grill Full time

    Be among the first 25 applicants Leverage Chipotle’s mission to cultivate a better world Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of...

  • Service Leader

    2 weeks ago

    Burlington, Canada Chipotle Mexican Grill Full time

    Be among the first 25 applicants Leverage Chipotle’s mission to cultivate a better world Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of...

  • Maintenance Support

    1 week ago

    Burlington, Canada Precision Record Pressing Inc Full time

    This position operates on a weekly rotation of days (7am-3pm), afternoons (3pm-11pm), and nights (11pm-7am) and is eligible for the afternoon and night shift premium._ **What Can We Offer?** - Competitive bonus structure based on Company and Individual performance - Comprehensive benefits plan with premiums paid 100% by the Company - Access to LifeWorks...