Claims Analyst I

2 weeks ago


Ottawa, Canada Epiq Systems, Inc. Full time

It's fun to work at a company where people truly believe in what they are doing

Job Description:
The Claims Analyst 1 (CA1) works on the full range of claims and correspondence to ensure the satisfaction of the goals and priorities of the team. The CA1 also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements.

Job Responsibilities:

- Follows written procedures and scripts
- Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed
- Communicates immediately to leadership all obstacles to completing work
- Meets and exceeds departmental expectations for accuracy and productivity
- Utilizes documented team processes to ensure compliance with departmental standards
- Data entry and verification

Qualifications:

- GED or High School Diploma
- Excellent attention to detail
- Strong written English language skills
- Ability to sit at a computer workstation for long periods of time
- Demonstrated skill in analyzing data

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us



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