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Front Office Administrator

2 weeks ago

Fort Erie, Canada Fort Erie International Academy Full time

Fort Erie International Academy (FEIA) is a private international boarding school in Fort Erie, ON, that enriches Ontario curriculum opportunities through experiential learning and global awareness, guiding students to achieve personal, academic, and athletic excellence. FEIA has an elevated level of community spirit, university preparatory academics, and elite preparatory school basketball and hockey programs.

**About You**

You are an enthusiast individual who can provide a warm and welcoming atmosphere for students, staff, parents and visitors. You have a positive can-do attitude, excellent English language skills and outstanding interpersonal skills with the ability to build relationships with colleagues, parents, and children.

**Job Overview**

The Front Desk Administrator is an important member of our administrative team and is the first point of contact for visitors to the school, parents, staff and children. The Front Desk Administrator reports to the school principal and provides administrative support to students and faculty and works closely with all members of our administrative team.

Responsibilities include:

- Answer incoming phone calls in a pleasant, informed manner for the purpose of providing and creating a positive image and first impression of the school.
- Be knowledgeable and current on school activities, programs, and events related to the school calendar
- Input student registrations and change students schedules as required
- Update public health database
- Send out digital documents to parent portal and student portal when required.
- Enters information on report cards
- Confirm all new courses for students and make sure database is updated
- Order and manage office supplies

**Required Education and Experience**
- Post-secondary education in business, administration, or a related field preferred
- Minimum 2 years’ administrative experience in a fast-paced environment

**Required Skills and Qualifications**
- Strong verbal and written communication skills to interact with students, parents, staff and visitors in a clear and professional manner.
- Excellent customer service skills to provide a welcoming and helpful experience for all individuals coming to the school
- Strong organizational abilities to manage multiple tasks and prioritize effectively
- Attention to detail to maintain accurate student records and administrative information
- Proficiency in Microsoft Office for document creation and data management
- Ability to work independently and as part of a team
- Maintain confidentiality and professionalism when dealing with student records and other private matters.
- Working knowledge of school management software (i.e. Maplewood)
- Ability and knowledge of FIPPA - Privacy Laws and Confidentiality

**As a condition of employment, a**_**satisfactory Vulnerable Persons Screening**_ **report must be provided.**

Fort Erie International Academy is committed to fostering an inclusive, accessible and equitable environment where everyone feels respected, valued and supported. Accommodations are available for applicants with disabilities throughout the recruitment process. If you are selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used in order to ensure your equal participation.

While all applicants are thanked for their interest, only those chosen for interviews will be contacted.

Expected Start Date: March 24

Hours: 8:00 to 4:30

Pay: $38,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Application question(s):

- There is no hybrid eligibility for this role, are you willing to work in office 5 days/week.

Work Location: In person

Application deadline: 2025-03-17