Store Manager

1 week ago

Port Coquitlam, Canada Petland Canada Full time

Petland is looking for hard working individuals for the “Store Manager” position within our company.

What the position involves:

- You always manage to find a way to inspire others around you. Your sense of fun is balanced with a true concern for each guest which visits your store. You have amazing leadership skills along with a great business background. You understand that the sales and success of the store are your responsibility and work hard to create an environment where all team members are led to success through your efforts.
- Your communication skills enable you to be a strong mentor who will develop a team of service-focused, operationally balanced members. You care deeply for animals; always ensuring their care in your store meets Petland standards. You have an un-quenchable thirst for knowledge and you’re always willing to ensure your team goes above and beyond to create a “WOW” experience for every person who enters the store.
- Ability to multitask and prioritize, good decision making skills, and great communication skills would be an asset for this fun, team oriented Management position.

**1. Treat your customers like guests.**
When we greet friends and guests in our home,
we are open, friendly and welcoming. We feel
every customer is a guest at Petland, therefore
we expect every member of our team to treat
them as such.
**2. Remember that you are here for our guests.**
The fact is, without our guests, we would not
have jobs. You have a place in the store
because of them. Make their visit special as
often as you can. Every team member has an
opportunity to shine by taking five minutes
each day to ensure a guest has an absolutely
amazing and sometimes life-changing
experience It’s just one of the benefits you’ll
have working with Petland.
**3. Keep your promises**.
If you promise to do something for a guest or
fellow team member, Petland expects you to
keep that promise.
**4. Treat your team members the way you want to be treated.**
Treat other employees how you want them to
treat you - with respect. You belong to a team
and as you may have heard, a team is only as
strong as the weakest link.
**5. Always use Petland tip sheets.**
Behavioral, Maintenance, Environmental and
Nutritional are the four categories that define
the basic needs of all living things. We have
included these four basic needs in our Petland
tip sheet series, which help our guests and pet
counsellors to educate themselves about
companion pets.
**6. Have Fun**
You have the advantage of working in a fun
industry. Take an active interest in pets both instore
and outside of work. Talk to guests and
co-workers about their pets.

**Salary**: From $45,000.00 per year

**Benefits**:

- Discounted or free food
- Extended health care
- Store discount

Work Location: One location

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