Customer Service Representative

4 days ago

SaintLaurent, Canada Dart Aerospace Full time

**Position **:Customer Service Representative

**Location **: 9900 Cavendish, Suite 310, Saint-Laurent, QC H4M 2V2

**About Dart**

DART provides industry-leading design, manufacturing and market-certified solutions for the helicopter and aerospace industry. With an impressive line-up of over 1,100 STCs, DART offers a comprehensive portfolio of mission equipment and related services, replacement parts and tooling for civil and military operators, all major rotorcraft OEMs, completion centers and MR&O facilities. DART's key products include flotation systems, landing gears, interior and exterior accessories, cargo expansion, external loads, cable cutters and filters. All this, in addition to extensive engineering capabilities and manufacturing centers delivering fast time-to-market solutions with superior customer support in over 120 countries worldwide.

**Job Summary**

The Sales Representative position will require to work as a part of a sales team to develop both new and existing business relationships. Integrity, vision, professionalism and passion are key components of this position.

**Responsibilities**
- Working as part of the Sales Team to support Regional Sales Managers and Inside Sales Representatives with daily order processing and quoting
- Daily communications with clients from all countries within the region of Asia Pacific and the West Coast of the United States
- Coordinate and redirect technical questions or clarifications to the proper product strategy and sales teams
- Ensure data integrity at all times when entering or adjusting data points for orders and accounts
- Validate product attributes such inventory and pricing to make sure requested product is available
- Help develop new ways for the CX team to optimize processes and be more efficient
- Help develop ways to improve overall customer experience through various channels
- Other duties as required

**Qualifications**
- Minimum 3 years of relevant Customer Service experience
- Detailed oriented
- Data entry skills
- Advanced working knowledge of Microsoft Word, Excel and Outlook
- Experience in working with a CRM and ERP
- Strong organizational skills and time management skills
- Ability to work in a fast-paced environment
- Fluent in French and English
- Basic working knowledge of Spanish an asset
- Must be results-oriented and able to work with in a team environment
- Must possess excellent verbal and written communication skills

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Flextime
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- What is your salary expectations?

  • Customer service Representative

    7 days ago

    Saint-Laurent, Canada CMC Electronics Full time

    Montreal, Quebec Français (CA) English Apply Now Title: Customer service representative Location: 600 Bd Dr.-Frederik-Philips, Montreal Workplace: Hybrid Shift: Day  CMC Electronics (CMC) has earned an international reputation for innovation and excellence in the design, manufacturing and support of electronic products for the aviation markets. CMC is...

  • Customer service representative

    3 days ago

    Saint-Laurent, Canada CMC Electronics Full time

    Montreal, Quebec Français (CA) English Apply Now Title: Customer service representative Location: 600 Bd Dr.-Frederik-Philips, Montreal Workplace: Hybrid Shift: Day  CMC Electronics (CMC) has earned an international reputation for innovation and excellence in the design, manufacturing and support of electronic products for the aviation markets. CMC is...

  • Customer Service Representative

    6 days ago

    Saint-Laurent, Canada DXP Postal Inc. Full time

    Customer Service Representative in the Direct Mail Industry. Knowledge of Excel, Word & Outlook. Extremely organized. Experience in the mailing & printing industry is an asset. Must be perfectly bilingual. Full time, Permanent **Job Types**: Full-time, Permanent **Salary**: $14.25-$24.19 per hour **Benefits**: - RRSP match Schedule: - 8 hour...

  • Customer Service Representative

    1 week ago

    Saint-Laurent, Canada Versacold Full time

    VersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....

  • Customer Service Representative

    2 weeks ago

    Saint-Laurent, Canada Versacold Full time

    VersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....

  • Customer Service Representative

    2 weeks ago

    Saint-Laurent, Canada White Label Management Full time

    _**We are looking for people to join our growing team!**_ Customer service representatives help our customers by providing product and service information and resolving technical issues. **Responsibilities**: - Answer incoming calls and customer questions related to our products and services - Follow up on delivery and shipment of parcels with the...

  • Customer Service Representative

    2 weeks ago

    Saint-Laurent, Canada White Label Management Full time

    _**We are looking for people to join our growing team!**_ Customer service representatives help our customers by providing product and service information and resolving technical issues. **Responsibilities**: - Answer incoming calls and customer questions related to our products and services - Follow up on delivery and shipment of parcels with the...

  • Bilingual Customer Service Representative

    1 week ago

    Saint-Laurent, Canada Ultident Full time

    Ultident Scientific is a leader in the distribution of lab supplies since 1992. We have built our business catering to academic, government, clinical and biotechnology accounts across Canada. Our products cater to life sciences laboratories and focus on areas as diverse as liquid handling, cell and tissue culture, high throughput screening and molecular...

  • Customer Service Representative

    1 week ago

    Saint-Laurent, Canada PROHIBITION Full time

    Have you wanted to be part of the Cannabis industry? Well now is your chance! We are both, the largest distributor and franchise retailer of cannabis smoking accessories in Quebec! We are currently hiring for the position of Customer Service Representative. We are looking for a motivated, bilingual, and well-spoken individual to join our team. The Customer...

  • Customer Service Representative

    6 days ago

    Saint-Laurent, Canada Forte Brands (Canada) Inc. Full time

    Positions details: The Customer Service Representative is a day-to-day point of contact with customers in a business-to-business environment. You will help customers in the US and Canada with order placement by answering customer questions concerning product lines, pricing, delivery schedules, inventory levels, creating customer satisfaction and loyalty by...