Manager, Facility Operations

**Application Deadline**: November 1, 2024

**Compensation: $**65,000-70,000 plus generous benefits package

**Term**: Full-time, Permanent

**About Us**

The Gardiner Museum leverages the powerful storytelling attributes of ceramics as well as its rich history and universality to engage audiences of diverse backgrounds and experiences. As an essential civic institution in the city of Toronto, the Museum presents a full roster of exhibitions, programs, and hands-on classes, while stewarding a permanent collection of international significance. With over 5,000 objects from the Ancient Americas, Europe, Japan, and China, as well as an important collection of contemporary Canadian and international works, the Gardiner is among the few museums focused on ceramics and is one of the world’s most notable specialty museums.

This is an exciting time to join the Gardiner team as we celebrate our 40th anniversary in 2024, undertake a new strategic plan, and embark on a transformational renovation of our ground floor.

**Our Facilities**

The Gardiner Museum features an outdoor plaza with public art, three floors of exhibition and public spaces, administrative offices, three ceramic studios, commercial kitchen, and the Terrace Room which serves as a restaurant and one of the city’s most sought after event rental spaces.

Constructed in 1983, the 46,000 square feet building is currently undergoing a $15 million capital project under the direction of Montgomery Sisam Architects and is set to be completed in October 2025. Please refer to From the Ground Up for more information on our capital project.

**Job Summary**

The Museum is seeking a highly motivated Manager, Facility Operations to join our organization. Reporting to the Chief Executive Officer, the Manager, Facility Operations is an integral part of the Operations team, responsible for ensuring safe, secure, and sustainable facilities. This role oversees both preventative and ongoing maintenance and repairs, groundskeeping, custodial services, and general facilities management services across the Museum’s building and outdoor public spaces. Responsibilities include the planning, oversight, and coordination of major and capital projects, including safety, health, emergency preparedness, and environmental initiatives, as well as managing the facilities’ operating and Betterment budgets.
- **Maintenance and Operations Management Responsibilities**:_
- Monitor building systems, and regularly inspect the property for safety and maintenance issues.
- Prepare and oversee preventative and operational maintenance schedules and plan capital improvement projects.
- Ensure elevators and other devices meet the standards of the TSSA.
- Ensure the Life Safety system and fire extinguishers meet the standards of the Fire Code, coordinate fire drills and conduct weekly tests and general maintenance of the Fire Pump.
- Oversee on-site operations and coordinate between renovation project stakeholders to ensure successful execution and completion of capital projects.
- Manage procurement of service contractors, suppliers, and purchasing related to the facility.
- Ensure all work conducted by external contractors and trades meets the highest standards.
- Ensure adherence of seasonal maintenance contractor schedules and support the timely removal of snow and ice, as required.
- **Budget and Resource Management Responsibilities**:_
- Participate in the planning, preparation, and review of operating and capital budgets.
- Update the Betterment building schedule and make recommendations regarding replacement or repair of capital assets.
- Ensure appropriate resources are available to meet service requirements.
- **Health and Safety Responsibilities**:_
- Responsible for running internal Health and Safety Committee meetings including agenda setting, training, and compliance.
- Ensure all facilities comply with health, safety, and environmental regulations.
- Annually review and update the Museum’s Emergency Response Plan, and Health and Safety policies and procedures.
- Prepare Health and Safety Reports for Board review and advise on risk and mitigation strategies related to building operations.
- Ensure staff are trained and current on all procedural and legislative requirements.
- **Support Museum Operations**:_
- Provide back-up support for the Security team as required.
- In conjunction with the Hospitality and Visitor Services teams, oversee logistics for Museum programs and events.
- Perform cross-functional duties, as assigned, and/or required.

**Qualifications**
- Post-secondary education in a relevant field (facilities management, engineering, property management).
- Minimum of six years of broad experience in facilities management with a strong mechanical aptitude, with at least 2 years of supervisory experience in a customer service-oriented environment.
- Certified Joint Health and Safety Committee Member, or working knowledge of the Occupational Health and Safety A