Inside Sales Representative

2 days ago


DollardDes Ormeaux, Canada ISOSPARK Analytical Solutions Full time

Overview:
Main duties:

- Receive and process customer orders ;
- Prepare customer quotations
- Update product parts and pricing information
- Provide support to outside sales force and service department to ensure that customers’ needs are met;
- Answer customer inquiries and provide information about the company’s products and services;
- Provide customers with information on their respective orders, accounts, claims etc.; tracking orders, product backorders
- Follow up on outstanding customer inquiries
- Follow up with suppliers regarding price updates, parts availability, shipment ETAs
- Other related duties as required (reception, shipping, inventory control etc.)

**Experience**:

- BSc degree in Chemistry/Physical Sciences, or equivalent required.
- Proven experience in inside sales or customer service is an asset.
- Bilingual fluency in English and French is required, additional language(s) considered an asset.
- Excellent communication skills, both verbal and written
- Ability to build rapport with customers and establish long-term relationships
- Proficient in using CRM software is considered an asset.

**Benefits**:

- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career advancement within a growing company

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Dollard-Des Ormeaux, QC H9B 3H7



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