QA Analyst

**WHO ARE WE?**

Join us to make a difference for the next generation. At the intersection of education, technology, and play, our SaaS platform, Zorbit's Math, brings powerful learning and lots of smiles to classrooms by combining learning science, analytics, and play.

We are a social enterprise that is laser-focused on making the lives of students better, paying particular attention to supporting students who are too often marginalized. People who work here wake up each morning knowing that they are having a significant positive impact on the world.

**WHY WORK HERE?**

We have some awesome perks that are listed below, but the reason you'll really want to work here is because every one of our team members is awesome and driven to have an impact. Everyone is talented and hardworking, while also being warm, supportive, and compassionate.

As an employer, we believe that employees should have the flexibility to design and organize their own work day to create balance between their work life and their personal/home life. This is a place for people who really thrive on freedom and autonomy. We trust you to make decisions that will maximize both your happiness, and your ability to drive our mission.

Some of those perks we mentioned:

- A competitive base salary;
- Inclusion in annual bonus program;
- Support of work-life balance through remote work and workday flexibility;
- Social events and celebrations;
- Mission-driven culture;
- Cost-shared health and dental;
- 4 weeks paid vacation;
- Wonderful teammates (did we mention that one already?)

**WHO ARE WE LOOKING FOR?**

Reporting to the Quality Assurance Lead, as a Quality Assurance Analyst, this position will work side-by-side with several teams including; Education, Web and Game Development, Art, Audio, Customer Support and the other members of the Quality Assurance team to ensure products and services developed by the company meet the company’s quality standards.

**WHAT WILL YOU BE DOING?**
- Assist with the planning, improvement, development and execution of both manual and automated tests;
- Report, diagnose, and validate defects / fixes, as well as come up with and suggest solutions;
- Monitor efforts to resolve product issues and track their progress;
- Engage in products and services directly and indirectly through user testing and feedback scenarios to uncover, log, and track potential improvements to deliver optimal user experience;
- Communicate quantitative and qualitative findings from test results to the development team;
- Regularly communicate test progress against schedules, and software test results against requirements and expectations;
- Perform system, regression, integration, platform, and performance tests to certify various company solutions' stability and usability;
- Set up and configure test environments;
- Review all requirements and project deliverables for content accuracy, completeness, and overall quality and report any feedback gaps or inconsistencies;
- Assist with the implementation of automated testing tools;
- Create, document, and put into practice standardized usage procedures and guidelines in order to support team members;
- Report all work progress, roadblocks, relevant challenges and opportunities to management;
- Maintain a software and hardware inventory;
- Assist in developing tools and strategies to streamline the testing process to make quality control more effective;
- Work with management to generate technical designs and schedules;
- Ensure accuracy and completeness of time management trackers including testing hours totals and work time for tasks breakdowns;
- Assist with research as required to ensure knowledge and practice of industry practices and current trends in technology and education, with the goal of improving quality assurance practices and processes within the company.

**WHAT ARE THE REQUIREMENTS FOR THIS POSITION?**
- Degree in computer science, information technology (IT), or a related field, or three years equivalent experience required (can include course work in software design & development)
- 2 years of experience in software testing
- Excellent time management skills
- Strong attention to detail
- Strong written and verbal communication skills
- Strong analytical and problem-solving skills
- Highly collaborative - demonstrated ability to work exceptionally well in teams

**LOCATION**

This position is based in St. John’s, NL with the opportunity to work remotely.

We recognize that there are significant institutional barriers to equity and inclusion in both classrooms and tech companies such as ours. We are an anti-racist company that seeks to act consciously to help break down those barriers. Moreover, we recognize that to deliver inclusive products and services to the teachers and young children who engage with us and our technology, we must have a diverse and inclusive staff. To that end, we are more than an equal opportunity employer - we consciously seek to make hires that