Membership Concierge

2 weeks ago

Mississauga, Canada Life Time Full time

.
**Job Profile Summary**

Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.

**Position Summary**

As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

**Job Duties and Responsibilities**
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

**Position Requirements**
- High School graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills

**Preferred Requirements**
- Bachelor’s Degree in Hospitality

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

  • Membership Concierge

    2 weeks ago

    Mississauga, Canada Life Time Full time

    . **Position Summary** The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The...

  • Psa Concierge, Canada

    2 weeks ago

    Mississauga, Canada Collectors Full time

    Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for...

  • Services Coordinator

    4 days ago

    Mississauga, Canada Affiliated Distributors (AD) Full time

    **Position Summary**: The purpose of this position is to provide administrative support for AD’s Canadian Business Unit including keeping AD Canada databases current, administering surveys, providing onsite and offsite member and supplier meeting coordination, and managing follow ups and to dos across the Business Unit. **Primary Responsibilities**: -...

  • Account Executive, Private Client Services

    44 minutes ago

    Mississauga, Canada Gallagher Full time

    Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect...

  • Account Executive, Personal Insurance

    6 days ago

    Mississauga, Canada Arthur J. Gallagher & Co. Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that...

  • Product Designer

    1 day ago

    Mississauga, Canada Apex Systems Full time

    Job#: 2089173 Job Description: Job Title: Product Designer (UX/UI – Digital Products & Kiosks)Overview We are looking for a Product Designer to lead the design of digital concierge and kiosk solutions. This role is focused on creating intuitive, engaging, and accessible experiences that improve passenger navigation, service discovery, and digital...