Client Service Coordinator

18 hours ago

Ottawa, Canada Anglican Diocese of Ottawa Full time

Client Service Coordinator - Westboro Region Food Bank
The Westboro Region Food Bank, operating out of All Saints Anglican Church in the heart of Ottawa, is seeking a dedicated and organized Client Service Coordinator to join our team. We are committed to supporting our community by providing essential services, and we are looking for someone who shares our passion for helping others. This is an exciting opportunity to work closely with volunteers, clients, and community partners in a dynamic and supportive environment.
**Position Overview**:
**Key Responsibilities**:

- Food Bank Operations:

- Organize and schedule food deliveries, placing weekly online orders with the Ottawa Food Bank.
- Coordinate the pick-up or delivery of additional groceries for Tuesday sessions.
- Help unpack and sort food upon delivery.
- Volunteer Management:

- Create and manage the volunteer roster.
- Recruit and screen new volunteers.
- Client Services:

- Compile appointment lists for door greeters and ensure clients visit only once per month.
- Assist with client registration and check documentation for catchment area verification.
- Provide support to greeters and mediate client-related situations.
- Administration and Funding:

- Compile and report statistics as required.
- Liaise with the Ottawa Food Bank, other community groups, clergy, and church financial planners.

**Qualifications & Skills**:

- Excellent teamwork and leadership skills, with the ability to manage volunteers effectively.
- Calm, non-anxious presence and training in non-violent conflict resolution.
- Valid driver’s license and access to a personal vehicle.
- Vulnerable Sector Police Records Check required.

**Business Hours**:

- Monday: 9:00 AM - 2:00 PM
- Tuesday: 12:00 PM - 5:00 PM
- Thursday: 3:00 PM - 8:00 PM

**Location**: 347 Richmond Rd, Ottawa, ON K2A 0E7
**Compensation**:
Starting at $22.00 per hour for a total of 25 hours per week. Defined benefit pension and health and dental benefits.
**Submitting Your Application**:

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