Client Service Coordinator

Bayshore Home Health is a community health care provider full of heart. We believe in creating special moments for our clients each and every day whether at the bedside, on the phone or providing support to our healthcare heroes. We are dedicated to enhancing the quality of life, dignity, and independence of all Canadians by providing customized care solutions for our clients. These are the moments that inspire, change, and encourage us, we call this the Bayshore difference.

We are currently seeking a passionate and dedicated Scheduler to join our amazing Coordination team. Do you enjoy problem solving and piecing together puzzles? Are you a social person who enjoys talking on the phone? Our Client Service Coordinator is the main point of contact to our Staff and Clients. Negotiation and customer service skills will be used every day when scheduling our team of home care providers in the community.

**Two week rotational Shift**:
**Week One - Monday Night & Thursday Night**

**Week Two - Monday Night, Friday Night, Saturday Day/Night & Sunday Day/Night**

At Bayshore, your safety is our top priority. We will provide you with Personal Protective Equipment (PPE) and appropriate training, as well as daily infection prevention screening at work. Bayshore provides work from home opportunities when necessary and available.

We value our Bayshore Team with:

- A career that allows for work-life balance and flexible scheduling
- Competitive compensation for the critical work you do
- A safe and healthy work environment with all PPE training and equipment provided
- Company sponsored Benefits (health and dental) for you and your family
- Opportunity to learn and grow in your career
- Work with Canada’s leading Home Care Provider and feel your connection to your community

Job Qualification

**Education**
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

**Experience**
A minimum of two years related customer service experience, preferably in healthcare.

**Other Skills and Abilities**
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.

As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.