Service Advisor

1 week ago

Little Current, Canada Harbor Vue Marina Full time

Service Advisor

**ABOUT US**: Situated just southeast of Little Current on beautiful Manitoulin Island, Harbor Vue Marina is the largest marine service facility on the North Channel Waterway. For over 40 years, our dedicated team has delivered exceptional customer service to boaters worldwide, offering outstanding value and a wide selection of products for a worry-free experience. As boating specialists, our knowledgeable staff is here to assist you with everything from sales and service to storage and dockage, reflecting our passion for boating in all we do.

**DUTIES**

The Service Advisor is a customer facing role which is responsible for overseeing the service operations at Harbour Vue Marina. This role involves working with a dynamic team to ensure exceptional service and fostering strong customer relationships.

**FUNCTIONS/RESPONSIBILITIES**
- Schedule Marine service appointments by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; checking prior service records; examining service schedules.
- Check boats in and out of property ensuring all outstanding account balances are paid prior to vessels leaving the property.
- Verify warranty and service contract coverage by examining records and coverage plans; explaining provisions and exclusions to customers as needed.
- Develop estimates by costing materials, supplies, parts and labour; calculating customer's payment, including deductibles.
- Prepare work orders (WO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering WO into service database system
- Maintain customer rapport by explaining estimates and expected return of vessel; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging pick up / deliveries as required.
- Maintain accurate records by updating WOs, adding parts / labour and finalizing invoices.
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications
- Assist as required in Major Item Sales such as P/A, loose motors, boat packages.
- Assist as required with purchasing / receiving of P/A.
- Other duties as assigned.
- Maintaining excellent customer service relationships while effectively addressing and resolving customer concerns in a timely manner.

**QUALIFICATIONS**
- High school diploma or equivalent.
- Highly responsive and committed to delivering exceptional customer satisfaction in a timely manner.

Pay: $25.00-$35.00 per hour

**Benefits**:

- On-site parking

Ability to commute/relocate:

- Little Current, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- marine: 1 year (preferred)

Work Location: In person

  • Sales and Service Advisor

    5 days ago

    Little Current, Canada Harbor Vue Marina Full time

    Sales and Service Advisor **ABOUT US**: Situated just southeast of Little Current on beautiful Manitoulin Island, Harbor Vue Marina is the largest marine service facility on the North Channel Waterway. For over 40 years, our dedicated team has delivered exceptional customer service to boaters worldwide, offering outstanding value and a wide selection of...

  • Automotive Service Advisor

    5 days ago

    Little Current, Canada Acme Motors Full time

    **Job Types**: Full-time, Permanent Flexible Language Requirement: - French not required Schedule: - Monday to Friday Work Location: In person

  • Service Shift Advisor

    5 days ago

    Swift Current, Canada Grizzlytrek Group Full time

    GrizzlyTrek, a leader in Technical & Indigenous Staffing Solutions, is on the lookout for a proactive and customer-focused Service Shift Advisor. This position offers an exciting opportunity for individuals passionate about delivering exceptional service and support in a dynamic work environment. As a Service Shift Advisor, you'll play a crucial role in...

  • Summer Member Advisor

    6 days ago

    Swift Current, Canada Innovation Federal Credit Union Full time

    A progressive financial institution is seeking a Member Advisor Summer Student in Swift Current to assist members with their banking needs. This opportunity offers valuable hands-on experience in financial services, where you will enhance your communication and problem-solving skills in a friendly, team-oriented environment. Applicants should be currently...

  • Financial Advisor

    2 days ago

    Swift Current, Saskatchewan, Canada Scotiabank Global Site Full time

    Requisition ID: 234147Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What your role will be…Financial AdvisorAt Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented...

  • People and Talent Advisor

    12 hours ago

    Swift Current, Canada City of Swift Current Full time

    People and Talent Advisor The City of Swift Current is a vibrant and inclusive community dedicated to enhancing the quality of life for our residents through innovative services and programs. Our team is committed to fostering a positive work environment that values diversity, collaboration, and professional growth. We believe our employees are our greatest...

  • VA Benefits Advisor

    3 weeks ago

    Swift Current, Canada CALIBRE Systems, Inc. Full time

    Join to apply for the VA Benefits Advisor - Fort Irwin role at CALIBRE Systems, Inc.Category: Training and Analysis SupportJob Location: Ft. Irwin, CaliforniaTracking Code: TAP 5179-585Position Type: Full-Time/RegularCALIBRE Systems Inc., an employee-owned mission focused solutions and digital transformation company, is looking for a Benefits Advisor to...

  • Summer Member Advisor

    6 days ago

    Swift Current, Canada Innovation Credit Union Limited Full time

    A leading credit union is seeking a summer student for the Member Advisor position in Swift Current. This role involves engaging with members and providing assistance with their day-to-day banking needs. The position offers hands-on experience in financial services, promoting personal development, and a competitive summer salary. Ideal candidates are...

  • People and Talent Advisor

    3 days ago

    Swift Current, SK, Canada City Of Swift Current Full time

    People and Talent AdvisorThe City of Swift Current is a vibrant and inclusive community dedicated to enhancing the quality of life for our residents through innovative services and programs. Our team is committed to fostering a positive work environment that values diversity, collaboration, and professional growth. We believe our employees are our greatest...

  • Financial Advisor

    3 weeks ago

    Swift Current, Canada Scotiabank Full time

    Requisition ID: 234147Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleWhat your role will be…Financial AdvisorAt Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented...