Customer Service Representative

3 days ago

Calgary, Canada MK Auto Group Full time

**JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE**

**GENERAL ACCOUNTABILITIES**:
CSR is the first impression that customers and other visitors have when they walk into or call Calgary Rim Repair. The incumbent is responsible for creating a front office atmosphere that fosters a high level of service. The role is the main point of contact for customers and potential customers. He/she should possess a cheerful welcoming character and a helpful, polite and courteous attitude towards customers.

**QUALIFICATIONS**:

- 3 - years of Customer Service experience in the automotive industry.
- Strong communication skills (reading, writing, speaking, listening).
- Can work independently without close supervision.
- Flexible/adaptable to constant change.
- Excellent keyboarding skills/Finger dexterity.
- Must have a valid driver’s license and reliable transportation.
- Tactful and diplomatic; has ability to interact with all levels of employees.
- Highly organized; ability to handle multiple concurrent assignments.
- Ability to prioritize, organize and plan work under own initiative
- Must be able to lift up to 50 pounds and stand for extended periods of time

**Why Join Us?**

MK Auto Group is dedicated to providing a positive work environment that supports the growth and development of our employees. We understand that our employees are our greatest asset and we strive to create a workplace that is both rewarding and fulfilling. Here are some of the reasons why you should join our team:

- ** Tools for Ease of Repair**: We provide our technicians with the latest tools and equipment to ensure that repairs are done efficiently and effectively.
- ** Good Wages**: We offer competitive wages to attract and retain the best talent in the industry
- ** Well-Lit and Spacious Bay**: Our facility is well-lit and spacious, providing our technicians with a comfortable and safe working environment
- ** Steady Hours**: We offer steady hours to provide our employees with a work-life balance that is essential for family comfort and peace of mind
- ** Continuous Flow of Work**: We have a steady flow of work, which means that our technicians are always busy and have job security.

At MK Auto Group, we are committed to providing our employees with opportunities for growth and development. We invest in our employees’ training and development and we provide a supportive environment that encourages collaboration and innovation. Join our team and be part of a company that values its employees and strives for excellence in everything we do.

**About MK Auto Group**:
MK Auto Group is a diverse group of companies focusing on automotive repair, servicing and customization. The MK Auto Group employs over 200 staff members serving a collection of CARSTAR Collision stores in and around Calgary, Alberta. The group also owns Country Hills Collision, Force Auto Styling as well as the new addition of Calgary Rim Repair.

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