Sales Associate

6 days ago

Airdrie, Canada Rogers Communications Imagine Wireless Full time

We have a new partnership and opportunity to promote wireless services to a unique member base

Our Sales Associates don’t just embrace the latest technology and content - it’s part of who they are. We want people to join our team who are excited about our products and services and want to share their knowledge and experience with others.

At Rogers, we drive a culture and environment built on the foundation of a high-performance team of responsible, innovative, dynamic and passionate individuals. We’re dedicated to making things simpler for our customers, and we want people on our team who listen to and understand what our customers want and need.

Retail has impact at Rogers, and so can you.

In this role you will:

- Proactively approach and engage potential members to promote benefits of membership, wireless products and services. 
- Establish genuine relationships with members; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs 
- understand the carrier promotional offerings, and pricing. 
- Upselling additional products to enhance the member’s experience. 
- Collaborate with store employees to increase and drive store traffic to boost sales. 
- Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers. 
- Processing sales transactions, maintain accurate inventory records, and ensuring the cleanliness and organization of the sales floor. 
- Perform follow up interactions with clients to ensure satisfaction post sale. 
- Work flexible shifts. Working all weekends will be mandatory. 

Our ideal Sales Associates:

- Enjoys solving customer problems - they take accountability for customer issues.
- Have a knack for building rapport - they genuinely care about our customers’ needs.
- Ensure our customers understand our products and services.
- Take pride in their work environment and wants to see the team succeed.
- Acts as brand ambassadors, educators, problem solvers, and so much more

What’s in it for you:

- Base hourly rate and competitive bonus structure.
- Opportunities to grow and develop your career.
- Fantastic Incentives and prizing.
- Employee discounts across Rogers & Fido services including Home Services.

**Job Types**: Full-time, Commission

Pay: $15.00 per hour

**Benefits**:

- Dental care
- Flexible schedule
- On-site parking
- Store discount
- Vision care
- Wellness program

Shift:

- 8 hour shift
- Day shift
- Evening shift

Work days:

- Every Weekend
- Monday to Friday

Application question(s):

- Are you looking for Full Time or Part Time work?

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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