Rehab Sales Representative

**Job title**

Rehab Sales Representative

**Job Classification**

Specialist / Professional

**Reports to**

General Manager

**Summary**

**Job purpose**

The Rehab Sales Representative promotes, sells and secures orders from existing and prospective clients through a relationship-based approach. The Rehab Sales Representative achieves maximum sales profitability and growth by personally contacting and securing new business accounts as well as demonstrating products and services selected to best suit client needs.

**Duties and responsibilities**

**General**:

- Represent Durham Medical in a professional and courteous manner.
- Exercise professionalism in communication, work attendance habits, and attire.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies as appropriate.
- Attend weekly staff meetings and training as required
- Contribute to continuous improvement of Durham Medical processes

**Sales**:

- Build, establish, develop and maintain strong business relationships with current and prospective clients
- Make telephone calls and in-person visits and presentations to existing and prospective clients
- Identify decision makers amongst the targeted leads in order to start sales process.
- Collaborate with the General Manager and the team to determine essential strategic approaches for sales and to be successful in meeting clients needs.
- Attend sales group meetings concerning sales targets or forecasts t
- Coordinate with customer service for status on orders ensuring the delivery commitment to clients is met.
- Collate and consolidate reports on monthly sales performance
- Provide effective product demos for end-user clients
- Emphasize service or product features and benefits, discuss credit terms, quote prices, and prepare sales order reports or forms.
- Exceed or meet personal sales targets while demonstrating a solid customer focus.
- Initiate and leverage sales opportunities with existing and prospective clients while developing and maintaining key clients.
- Develop strong product knowledge as well as customer knowledge.
- Provide feedback from clients in order to assess possible improvements to existing products and also the need for new products.
- Resolve customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to management.
- This job description identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job related instructions and perform job related duties as may be reasonably assigned by his/her supervisor._

**Qualifications**

**Education**
- Post Secondary education
- Relevant training in sales.
- Valid drivers license with no violations and a clean abstract
- Bondable

**Skills**
- Exceptional verbal and written communication skills.
- Highly proficient level of computer skills including Ms Word, PowerPoint, Excel and Outlook.
- Excellent telephone sales personality skills.
- Prominent organization and presentation skills.
- Excellent time management skills.
- Highly energetic and self-starter.
- Decision-making, problem resolution and creative thinking skills.

**Abilities**
- Able to work in fast-paced, self-directed entrepreneurial environment.
- Ability to organize, multi task and prioritize effectively
- Work well with others in a team environment
- Honest, assertive and systematic.
- Exceptional skills of customer service.
- Able to develop and maintain good relationships with clients.
- Able to understand the client’s business needs and clear their problems.
- Able to achieve sales quotas

**Working conditions**

Works primarily in a climate controlled environment with mínimal safety/health hazard potential. Work involves sitting, standing, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use. Work is generally performed within an office environment, with standard office equipment available. Occasionally works in an enclosed vehicle outdoors, exposed to difficult driving conditions such as bad weather or heavy traffic.

**Physical requirements**

Required to sit for extended periods of time in an office environment where there is little fluctuation in temperature. Must be able to read, write, and communicate fluently in English. Vision requirements include close, distance, color and peripheral. Occasionally performs physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

**Direct reports**

None

At Durham Medical, we believe equal opportunity is extremely important and every person is unique in their own way. We strive to create an open,