Restaurant Manager

1 day ago


Scarborough, Canada Farooj Scarborough Full time

**Job overview**:
1. Operations Management
- Oversee daily restaurant operations, including opening and closing procedures.
- Ensure food and service quality meet company and health standards.
- Manage inventory and order supplies to prevent shortages or waste.
- Maintain cleanliness and compliance with safety and sanitation regulations.

2. Staff Management
- Hire, train, and supervise restaurant staff (servers, cooks, hosts, etc.).
- Create staff schedules and ensure proper shift coverage.
- Motivate employees and handle performance reviews or disciplinary actions.
- Promote teamwork and maintain a positive work environment.

3. Financial Management
- Monitor budgets, expenses, and revenue.
- Analyze sales reports and identify ways to increase profitability.
- Control labor costs and reduce unnecessary spending.
- Manage cash handling and ensure accurate daily financial reporting.

4. Customer Service
- Ensure high levels of customer satisfaction and handle complaints promptly.
- Maintain service standards and a welcoming atmosphere.
- Collect feedback and implement improvements based on customer input.

5. Marketing and Growth
- Plan promotions or events to attract new customers.
- Collaborate with marketing teams or local partners for advertising.
- Monitor trends and competitor activity to stay competitive.

6. Administrative Duties
- Maintain employee records and ensure legal compliance.
- Coordinate with vendors and suppliers for timely deliveries.
- Prepare reports for owners or corporate offices.

**Qualification**:
1. Education
- Minimum: High school diploma or equivalent (GED).
- Preferred:

- Bachelor’s degree or diploma in hospitality management, business administration, culinary arts, or a related field.
- Certifications in food safety, health and sanitation, or alcohol service management (e.g., ServSafe, HACCP).

2. Experience
- Typically 2-5 years of experience in the restaurant or hospitality industry.
- Prior experience as a supervisor, assistant manager, or head server is often required.
- Proven record of managing staff, handling customer relations, and achieving sales or efficiency goals.

3. Skills

Management & Leadership:

- Ability to lead and motivate a diverse team.
- Skilled in delegation, scheduling, and conflict resolution.

Customer Service:

- Strong communication and interpersonal skills.
- Ability to handle complaints and maintain customer satisfaction.

Business & Financial:

- Knowledge of budgeting, cost control, and profit analysis.
- Understanding of inventory management and vendor relations.

Operational:

- Familiar with food handling, hygiene, and safety regulations.
- Ability to ensure compliance with local health and labor laws.

Technical:

- Basic computer skills (POS systems, spreadsheets, scheduling tools).

4. Personal Qualities
- Strong sense of responsibility and professionalism.
- Calm under pressure and able to solve problems quickly.
- Flexibility to work evenings, weekends, and holidays.
- Attention to detail and commitment to quality service.

Pay: $60,000.00-$80,000.00 per year

Work Location: In person


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