Service Technician

**About Zedcor Inc.**

Zedcor Inc. provides security and surveillance services across Western and Central Canada and the U.S., serving a wide range of industries. As a fast-growing and innovative technology company, we are committed to delivering cutting-edge solutions with integrity and reliability. With multiple branch locations and rapid expansion, we aim to solve tomorrow’s security challenges today.

**Position Overview**

Zedcor is seeking a **Service Technician** who will be responsible for helping expand service to existing customers. The field service technician will be a crucial team member as we continue to execute our growth strategy. This position will be perfect for you if you have a strong mechanical and diagnostic aptitude to provide support for our mobile security towers and to push the company forward. Zedcor has an office based out of Etobicoke, Ontario, however, this is a field position working on equipment throughout various parts of Ontario including the Golden Horsehoe, Windsor, Kingston Barrie, etc.

**Key Responsibilities**
- Inspect and repair towers before departing to the site.
- Manage all on site installations, repair, maintenance, and test tasks.
- Determine and perform preventative maintenance and repairs on site.
- Diagnose errors or technical problems and determine proper solutions.
- Deliver and pickup towers when needed.
- Produce timely and detailed service and equipment reports.
- Adhere to safety daily requirements from Zedcor and customer sites.
- Follow all company’s filed procedures and protocols.
- Cooperate with the technical team and share information across the organization.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Build relationships with customers.
- Perform other duties as requested.

**Qualifications**
- Strong knowledge of diesel engines, generators, and electrical systems is a must.
- Must be able to operate a service truck for maintenance and service on surveillance light towers
- 3-5 years’ experience in equipment maintenance and repairs equipment.
- Proven field service experience.
- Ability to troubleshoot, test, repair, and service technical equipment.
- Excellent verbal communication skills.
- Self-starter, driven, and motivated to work independently with little oversight.
- Must be willing to work in the shop when not on the road.
- Experience working in a fast-paced competitive environment that is results-driven.
- Valid class G driver’s license with 3-years abstract.
- Positive attitude and team player.
- High sense of urgency and customer service driven.

**Physical Demands**
- Outdoor work - exposure to the elements (heat, cold, rain, snow, mud, etc.)
- Ability to regularly lift 50lbs
- Comfortable with climbing and working at heights from time to time
- Comfortable with driving long distances
- Comfortable with working on construction sites - exposure to noise, dust moving equipment, Etc.
- Comfortable with wearing various forms of PPE

**Compensation & Benefits**
- Hourly range: $30.00 - $40.00
- Health, dental, vision, life, and disability insurance (after 90-day probation)

**Why Join Zedcor?**

At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your technical career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Pay: $30.00-$40.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Work Location: In person