Electrical Account Manager
1 week ago
We are currently in search of a career orientated person to join our team at our **Port Coquitlam location.** Reporting directly to the Branch Manager, you will be responsible for managing all Electrical accounts and quotes, quote follow up and after sale service.
Your major focus will be on growing our business by calling on and servicing an existing account base as well as developing new accounts in the electrical sales industry. **You will be required to travel throughout the lower mainland, BC**.
Your job duties are, but not limited to:
**DUTIES AND RESPONSIBILITIES**
- Responding to inquiries and processing incoming calls and orders
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into system
- Purchasing materials for customers and sales negotiations
- Sourcing materials for customers when currently not in stock
- Opening new accounts and closing orders
- Maintaining knowledge base on current products and learning about new products
- Providing product information, pricing quotations and follow-up on quotes
- Offering technical expertise on products to purchasers
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
- Working closely with others to ensure customer needs are met
**SKILLS AND COMPETENCIES**
- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers
- Ability to develop long term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education
- Post-Secondary courses in Electrical preferred
- Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors and the public
- Experience using Microsoft Office
- Knowledge of the electrical industry, or a background in electrical products would be considered an asset
- valid driver's license is mandatory
**WHY WORK FOR US**
- Company paid benefits
- Profit sharing
- RRSP match
- Career growth
Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.
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