Patient Experience Coordinator
1 week ago
About POUTx
POUTx is Toronto’s leading aesthetic clinic, known for its award-winning design and
founder created methods that deliver optimal results.
- ARCHITOX - our precision Botox method for optimal balance and longevity
- HydratedNOTInflated Lip - our exclusive approach to lip filler, subtle and
never overdone
Featured multiple time in the press, POUTx is more than a clinic, it’s a futuristic brand
reshaping what the aesthetics industry looks like.
About This Role
As a Patient Experience Coordinator, you are the polished first point of contact at
POUTx. This is not a typical front desk role, you’ll represent a leading aesthetics brand,
guide patients through their journey, and ensure every detail of their experience reflects
our high standards.
We are looking for someone articulate, professional, and passionate about beauty who
can confidently welcome clients, explain our treatments, and keep the clinic running
smoothly.
**Responsibilities**:
- Greet patients warmly and set the tone for a polished, professional experience
- Educate patients on our signature treatments and philosophy (training provided)
- Manage scheduling, rescheduling, intake forms, and checkouts through
JaneApp
- Maintain clinic flow by ensuring punctuality
- Communicate with patients via OpenPhone (calls + texts) using structured,
brand-approved tone
- Support daily operations including restocking, tidying, and closing procedures
- Ensure every interaction reflects the POUTx brand: bold, professional, and
empowering
Who You Are
- Polished and well-presented, you understand the importance of first
impressions in aesthetics
- Strong communicator, confident speaking about treatments and answering
patient questions
- Detail-oriented and organized, able to manage multiple priorities at once
- Tech-comfortable (JaneApp, OpenPhone, ConnectTeam training provided)
- Passionate about beauty, aesthetics, or luxury client experiences
- Previous experience in beauty, luxury retail, medical reception, or hospitality is an
asset
Why Join POUTx?
- Work in an award-winning, design-forward aesthetic clinic
- Be personally trained in POUTx’s signature patient experience standards
- Growth opportunities within a fast-scaling brand
- Join a team that is bold, innovative, and reshaping the future of aesthetics
**Job Type**: Part-time
Pay: From $20.00 per hour
Expected hours: 7.5 - 23.5 per week
Application question(s):
- Do you live in Downtown Toronto (30-45 min commute to the clinic)?
- At POUTx we wear a uniform at work - red lipstick (females), hair back, black turtle neck and black pants. Are you ok wearing a uniform to work?
Work Location: In person
-
Patient Experience Coordinator
1 week ago
Toronto, Canada Women's College Hospital Full timeWomen's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system...
-
Patient Experience Coordinator — Growth
8 hours ago
Toronto, Canada Physioplus Health Group Full timeA physiotherapy clinic in Toronto is seeking a dynamic Patient Coordinator to enhance the patient experience through excellent service and efficient administrative support. This full-time position involves managing appointments, handling patient inquiries, and supporting smooth clinic operations. Ideal candidates should have retail and healthcare experience,...
-
Experience Leader
4 days ago
Toronto, Canada GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
-
Patient Coordinator
2 weeks ago
Toronto, Canada GraceMed Full time**Patient Partnerships, One Coordinator at a Time: Join Our Team! Canadian Dermatology Centre, a GraceMed Clinic,** is looking for a **Patient Coordinator** to join our team! **GraceMed** is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare in multiple locations. Our purpose...
-
Patient Coordinator
1 week ago
Toronto, Canada GraceMed Full timePatient Partnerships, One Coordinator at a Time: Join Our Team! GraceMed Don Mills (CPSC) is looking for a Patient Coordinator to join our team! GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare in multiple locations. Our purpose is to help a growing number of...
-
Patient Coordinator
1 week ago
Toronto, Canada Sherbourne Dental Associates Full timeSherbourne Dental Associates is a leading dental practice in Toronto, Ontario dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work environment make us a preferred destination for both patients and dental...
-
Patient Coordinator
2 weeks ago
Toronto, Canada TMB Cosmetic Surgery Full time**Job Summary** As the most “forward facing” employee at the TMB practice, the Patient Coordinator is equal parts brand ambassador, gatekeeper, salesperson, problem solver, multitasker and general office administrator. They keep the patients happy, the office running smoothly, and Dr. Born running on time. First and foremost, the PC is the primary point...
-
Patient Care Coordinator
4 days ago
Toronto, Canada Sunnybrook Plastic Surgery Associates Full time**JOB DESCRIPTION** Title: Patient Care Coordinator Location: Sunnybrook Hospital (confidential) Industry: Healthcare Experience: 3 years minimum Start Date: As soon as possible **Position Summary**: The role of the Patient Care Coordinator is to act as primary administrative assistant for two busy plastic and reconstructive surgeons specializing in...
-
Bariatric Patient Coordinator
21 hours ago
Toronto, Canada Clinic 360 Inc. Full timeBariatric Patient Coordinator - Clinic 360 (Bariatric and Plastic Surgery Clinic) Job Summary: Reports to: Bariatric Director, Nursing Director **Responsibilities**: - Serve as a clinic ambassador for the 360 Sleeve program, representing Clinic 360 to potential patients. - Act as a proactive and autonomous lead in coordinating and providing continuity of...
-
Patient Admin Coordinator
7 days ago
Toronto, Canada GraceMed Full time**Patient Partnerships, One Coordinator at a Time: Join Our Team! IHH **is looking for a **Patient Admin Coordinator** to join our team! **The Institute for Hormonal Health (IHH)** is the leading integrative medical clinic in Canada specializing in the treatment of health issues that are hormonal in origin. The Institute utilizes state-of-the-art technology...