Compliance Officer Ii

**Job Posting**

Reporting to the Supervisor of Regional Compliance and as a member of the Compliance Team, the Compliance Officer II (COII) is responsible for enforcing Municipal Legislation existing in a range of By-laws including but not limited to:

- Taxi and Limousine By-law
- Vending By-law
- Temporary Signs By-law
- Halifax Regional Municipality Charter Part XV
- Derelict Buildings By-law
- Noise By-law
- Pesticides By-law
- Streets By-law
- Solid Waste Collection and Disposal By-law
- Land Use By-laws
- Animal By-law
- Nuisance By-law
- Motor Vehicle Act
- Sidewalk Cafe By-law

**DUTIES AND RESPONSIBILITIES**:

- Educates and provides information to the public regarding municipal legislation;
- Interprets and enforces legislation;
- Conducts investigations regarding alleged by-law violations and Halifax Regional Municipality Charter violations;
- Ensures public compliance with municipal by-laws through negotiation, education, issuance of tickets, laying of charges and preparing and serving Orders;
- Enters private property to conduct land use investigations and determine if zoning violations exists (ie. Illegal units, illegal businesses);
- Manages and supervises contract services in the remedy of violations;
- Identifies species and breeds of a variety of wild and domestic animals;
- Captures and impounds stray or dangerous animals using animal control equipment such as catch poles and humane traps;
- Observes and identifies signs of illness or injury in animals, reports symptoms and transport injured animals;
- Responds and provides support to Halifax Regional Police to seize and impound animals;
- Conduct inspections on taxis, limousines and vending vehicles;
- Conduct site inspections to confirm sidewalk café is built as per submitted plan(s);
- Reports, Correspondence, Appeals and Legal matters;
- Issues “Orders” or “Notices” and reports as required by HRM By-laws and Halifax Charter;
- Presents oral and written reports to Appeals Standing Committee of Council;
- Lays charges before the courts (long form information) or issuance of Summary Offence Tickets (SOT) to individuals who violated HRM by-laws or HRM Charter;
- Represents HRM as a witness in prosecution proceedings;
- Liaises with HRM Legal, other business units and individuals related to the enforcement of municipal by-laws;
- Prepares and serves warrants;
- Attends Night Court, as required.

**QUALIFICATIONS**:
**Education & Experience**:

- An undergraduate degree in public administration, criminology or political science or a post-secondary education in a related field such as Law and Justice studies may also be considered;
- Three (3) years’ experience working in enforcement of municipal and/or provincial by-laws or regulations;
- Minimum three (3) years’ experience delivering face to face customer service that involves de-escalation of customer complaints;
- Minimum of one (1) year experience with database software;
- An equivalent combination of education and experience may also be considered.

**Technical/Job Specific Knowledge and Abilities**:

- Ability to effectively deal promptly with conflict and stressful situations with tact and diplomacy using good judgment;
- Ability to work independently with mínimal supervision and make sound decisions which impact public safety;
- Above average abilities in communications (both orally and written) and interpersonal skills;
- Ability to make decisions relative to urgency and importance and public scrutiny;
- Ability to prioritize and coordinate a multitude of tasks and responsibilities;
- Good observation, problem solving and decision making skills;
- Ability to maintain confidentiality;
- Demonstrated organizational and administrative abilities;
- Knowledge of standard office software and technology including Microsoft Office Suite, and Hansen or similar systems;
- Knowledge of proper witness interview techniques, gather and present evidence;
- Knowledge of municipal by-laws and Halifax Regional Charter considered an asset;
- Working knowledge and experience of methods and techniques of humane capture and impound of domestic and wild animals of an unpredictable nature;
- Ability to remain calm during stressful and highly charged emotional situations involving animals, animal owners, victims, and witnesses;
- Ability to assess sick or injured animals and provide basic first aid considered an asset.

**Security Clearance Requirements**: Applicants may be required to complete an employment security screening check.

**COMPETENCIES**: Analytical Thinking, Communication, Conflict Management, Customer Service, Decision Making, Flexibility, Teamwork & Cooperation, Values and Ethics, Valuing Diversity.

**WORK STATUS**: Three (3) permanent, full-time positions

**SALARY**: Level 8, $38.48 per hour as per the NSGEU Local 222 Collective Agreement

**WORK LOCATION**: 7 Mellor Avenue, Dartmouth, NS

**CLOSING DATE**: Applications will be received up to **11:59pm on Tuesday, Novembe