Customer Service Agent
4 days ago
Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:
- Private sector
- Business
**Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Answer written and oral inquiries
**Computer and technology knowledge**:
- Internet
- MS Outlook
- MS Windows
- MS Word
**Work conditions and physical capabilities**:
- Attention to detail
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
**Health benefits**:
- Dental plan
- Health care plan
**Long term benefits**:
- Long-term care insurance
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
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