Business Development Call Center Representative
19 hours ago
**Business Development Center Representative**
**Job Summary**
An experienced Business Development Center Representative has worked in a call center and is able to execute a plan collecting and updating customer data, generating opportunity leads, and be a positive point of contact to dealership customers. Professionalism, empathy and communication is extremely important as it contributes to a healthy long term relationship with our customers and team-building with all dealership departments.
**Responsibilities and Duties**
**Essential Duties**
- Organizes customer database in Dealer Socket: merging duplicate files, updating CASTL Compliance, updating contact information, updating vehicle information etc.
- Work with Dealer Direct (GM CRM database)
- Generate opportunity lists
- Makes outbound prospecting calls
- Let customer know about potential upgrade opportunity
- Determine if vehicle needs are still being met
- Determine if customer is happy with current auto
- Be a sincere point of contact and update notes and future contact dates in dealer socket (CRM system)
**Required Experience and Qualifications**
**Education and/or Experience**
- Automotive experience preferred
- Dealer socket CRM experience helpful
Supplemental pay types:
- Bonus pay
Expected Start Date: November 24, 2025
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
Pay: $20.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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