Clerk

**Become Part of a Team That’s Improving Lives**:
Riverside Health Care’s greatest strength is our skilled team of employees with the common goal of delivering exceptional quality health care services across the Rainy River District. We support a safe and healthy work environment where each person is valued, respected and where personal and professional growth is encouraged. We are always seeking dedicated individuals who share our values of integrity, being accountable, caring, and progressive.

**Casual Clerk**:
**Site**:

- La Verendrye General Hospital**Department**:

- Registration**Status**:

- Casual/Part-time**Salary Scale**:

- $22.78 /hour to $23.47 /hour Based on CUPE pay schedule**QUALIFICATIONS NECESSARY**:

- Minimum Grade 12, or equivalent education acceptable to the Employer;
- Proficient in the use of computer software, including Word and Excel;
- Understands and maintains confidentiality;
- Excellent organizational skills;
- Ability to act or respond in a crisis situation;
- Ability to multi-task; versatile in changing priorities;
- Ability to work independently as well as in a team;
- Telephone etiquette;
- Demonstrates initiative;
- Willing to work shift work;
- Demonstrated strong written and verbal communication skills;
- Demonstrated strong interpersonal skill with the ability to function effectively independently, within a team, with front line personnel, and management;
- Demonstrated ability to function effectively in a fast-paced healthcare environment with excellent organizational and time management skills with the ability to multitask and prioritize workload;
- Dependable with a verifiable acceptable attendance record;
- Proven ability to perform the essential duties of the position on a regular basis.

**BASIC RESPONSIBILITIES**:

- Patient registration.
- Operate communications systems
- Provide reception/information services to patients and visitors
- Collection, preparation, audit, and distribution of statistical data for the corporation.
- Perform basic finance functions.
- General office duties.

**SPECIFIC DUTIES**:
**Patient Registration**
- Perform all inpatient, day surgery, emergency, and clinical patient registrations.
- Prepare and distribute daily, weekly, and monthly reports generated via Meditech for various departments.
- Assign Health Card Numbers to Newborns
- Maintain the Birth and Bed books. OHIP validation follow-up.

**Communications**
- Maintain switchboard operation answering all incoming calls and directing them accordingly.
- Assisting Medical and Nursing staff in contacting tertiary facilities and specialists.
- Maintain the beeper system and page for all on-call Medical, Nursing, Diagnostic Services and Maintenance staff.
- Responsible for paging of all Codes.
- Provide information and direction to patients and visitors to the facility.
- Monitor security cameras, alarm systems and nurse-call system.
- Assist Nursing with Ambulance Patch Phone.
- Monitor PHRS (Provincial Hospital Resource System) and communicate pending transfers with the Bed Management Coordinator or their designate Statistics Verify census with Nursing Units prior to midnight, make appropriate changes and submit to Clerk III.
Data Quality Audits on statistical reports to ensure accuracy.
- Update Critical website
- Maintain ER Activity Report Finance
- Maintain and balance Petty Cash
- Maintain client accounts receivable files
- Prepare and issue receipts
- Prepare WSIB billing cards
- Complete Insurance Forms for Patient Billings
- Note patient charges on account forms Prepare adjustments on patient accounts for submission to finance
Code Responsibility for payment on Outpatient billing copy
- General Office Duties
- Receive and follow work schedule/instructions from the Manager, Patient Information Services and as outlined in established policies and procedures.
- Maintain patient telephone and television services.
- Prepare patient charts for Nursing Units.
- Miscellaneous filing.
- Promote goals and objectives of the corporation:

- Adhere to the Occupational Health & Safety programs, standards, and practices.
- Adhere to policies and procedures of the department and the corporation.
- Adhere strictly to principles of confidentiality.
- Promote continuous quality improvement principles and participate in ongoing activities.
- Basic maintenance of office equipment and report all unsafe/hazardous conditions, defective equipment, etc. to the Manager, Patient Information Services immediately and/or designate.
- Attend and participate in Inservice educational classes, on-the-job training program/workshops, seminars, etc. as requested and/or approved
- Other related duties as may become necessary, or as directed by the Supervisor of Health Records & Registration

**CONDITIONS OF EMPLOYMENT**:

- Human Resource Policies
- Corporation Policies
- Departmental Policies
- Union Contract