IT Technical Business Analyst

2 weeks ago

Edmonton, Canada TWC Global Services, LLC Full time

escription:
Project Name:
Energy Optimization

Scope:
**Duties**:

- Experience in gathering business, functional, and technical requirements through interviews, workshops, surveys, and document analysis.
- Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
- Proficient in creating clear and comprehensive requirements documentation, such as business requirements documents (BRDs), functional specifications, user stories, and use cases.
- Experience in functional testing, including system testing, user acceptance testing (UAT), and regression testing. Ability to document and track defects, ensuring they are resolved before product delivery.
- Risk mitigation skills and ability to identify project risks, analyze their impact, and develop mitigation plans to address potential issues before they arise.
- Familiarity with change management software or platforms like ServiceNow to manage incidents, problems, and changes within IT systems.
- Ability to work closely with development teams and understand technical aspects of software projects.
- Ensure appropriate project communication occurs to all parties involved during all phases of the project.
- Prepare regular project status reports indicating project deliverables, possible risk and issues, timelines and anticipated effort.
- Escalate unresolved issues/risks, options and recommendations.
- Additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role

Equipment Requirements:

- Resource will require own equipment

Resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.

In the event that the Contractor’s resources are directed to work remotely, the Contractor shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs.

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $53.96-$60.24 per hour

Expected hours: 8 per week

**Experience**:

- Mine and Minerals : 7 years (required)
- Energy and utility: 7 years (required)
- ServiceNow: 7 years (required)

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