Junior Technical Support Specialist

2 days ago

Mississauga, Canada The Corporate Group of Companies Full time

**Junior Technical Support Specialist**

Are you tech-savvy with an interest in working with a team of passionate professionals to service today's complex work environments?

**Technical Responsibilities**:

- Assist Senior Support Specialist with new **installations of AV equipment** and /or **Printer & Multi-Functional Devices** including set up, networking, print driver and associated utilities install & configuration
- Function in a client facing Technical Specialist capacity providing support for customers and prospects as it relates to our product & services offerings
- Ensure customer issues and escalations are resolved or further escalated as appropriate
- Conduct quality checks on own work to ensure accuracy and required output is to standards
- Perform quality checks on equipment including trouble-shoot, diagnose and correct performance, image quality, electronic and mechanical issues
- Complete routine preventative maintenance procedures as per manufacturer’s stringent guidelines

**General Responsibilities, Skills and Qualifications**:

- Ability to work effectively within a professional, team-oriented environment
- Demonstrate integrity and uphold quality standards set by the company at all times
- Communicate effectively with employees, customers, and colleagues
- Quick learner, capable of acquiring new knowledge and skills rapidly
- Strong attention to detail
- Ability to work independently and meet deadlines

**Requirements**:

- Ontario SSD 12 or equivalent experience, Ontario College Diploma an asset
- Intermediate computer knowledge of Windows and/or Mac operating systems
- Requires a valid driver's license and reliable transportation with auto insurance
- Experience in the Audio Visual, Office Equipment, and VoIP Phone systems world is an asset

**Hours**:

- This is a contractual, full-time position between the hours of 8am - 5pm
- As a growing company, this position is anticipated to evolve into a full-time employment opportunity

**Other**:

- We offer a compensation package that includes **performance bonuses** and a potential future company benefits plan
- **Those NOT interested in making a better than average income and having FUN need not apply. **If you love technology and want to work on a variety of boardroom, office, technology equipment and collaboration solutions, this is the team and organization for you

**Job Types**: Full-time, Apprenticeship

**Salary**: $18.00-$24.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you live and are you able to work in The Greater Toronto Area?

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

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