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Partner Manager
3 weeks ago
**About the Team**:
Partner Managers are a direct contact to some of the most valuable merchants that partner with DoorDash. Partner Managers are in direct contact with business owners and have an action-oriented mindset to tackle any opportunity that arises in their book of business. Partner Managers are assigned to a book of business that they work with closely to ensure their success and growth on DoorDash.
**About the Role**:
**You're excited about this opportunity because you will**:
- Work with businesses to establish important goals and goals for their business.
- Manage merchant relationships across your region, while building towards business goals
- Refine sales messaging, prospecting, qualifying, and closing techniques
- Deliver quarterly business reviews that highlight important wins and opportunity areas
- Reduce instances of churn, while identifying and supporting new store expansions
- Advocate internally for how to best solve your merchant's objectives
- Collaborate with internal growth teams to identify the best opportunities for merchants in your book of business to expand their sales
**We're excited about you because**:
- You have 2+ years of success in client-facing and sales roles
- You have 2+ years in a sales role while exceeding performance metrics consistently
- You are persistent and passionate about sales, and have a dynamic personality
- Experience empathizing with customer needs and adapting to meet their unique goals
- You are comfortable working in a scaling startup environment
- You value collaboration and thrive in ambiguity
- You are comfortable using data to tell a story, and navigate sales and internal tools quickly (Salesforce, Outreach, Sales Navigator, Google Apps)
- Applicable experience increasing customer satisfaction, retention, and product adoption
- An ability to understand and communicate operations processes
- The mindset of an owner in whatever you do, and striving to be 1% better everyday
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
**About DoorDash**:
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
**Our Commitment to Diversity and Inclusion**:
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
