Cleaning Supervisor

2 weeks ago


Kingston, Canada King Kleen Cleaning & Disinfection Full time

Available Position Title: CLEANING PARTNER SUPERVISOR We treat our team as family, and members of our Cleaning Team are referred to as a "Cleaning Partner" (CP). ******** **QUALIFICATIONS FOR THIS POSITION**: - **1- King Kleen MISSION, VISION & VALUES focused. 2- Being TEACHABLE, COACHABLE and with the “Role Responsibilities” of this position have a “GET IT DONE” attitude, with very LITTLE OVERSIGHT.**_ **ROLE RESPONSIBILITIES**: **1- ONSITE interviews (hiring). Then training, equipping and supporting NEW CP’s onsite. Hold CP’s ACCOUNTABLE who you are overseeing for CONSISTENT EXCELLENCE (5 star) in ALL their customer locations and their CP role.** **2- MAINTAINED CLEAN customer locations that you are overseeing (GOAL- ZERO BUILD UP, ZERO LOST BUSINESS, ZERO CUSTOMER COMPLAINTS) *Don’t wait for Office Manager or PCSR to give directions to check in on or up on a Partner or Customer. If you think it's necessary then please do it, “GET IT DONE”.** - **SUPPORTING OUR PARTNERS**_ - **On Site : Assist CP’s Deep Cleaning Customers (Monthly, Bi-Monthly, Quarterly - varies by location, PCSR TO SCHEDULE THIS)**: - **Meet with Office Manager to discuss report card and CPs that may need assistance (Weekly, Monthly, varies by location)**: - **Follow all other CP responsibilities as per King Kleen Partner Agreement**: - **Assist Cleaning Partners with ordering process if needed**: - **Ensure Health & Safety policies are being followed to the best of your knowledge (Report to Office)** - **SUPPORTING OUR CUSTOMERS**_ - **Check in with Customers about services & get to know the “ongoing Customers” who you are over seeing**: - **Assist with transitions of new CP’s to new Customer locations (have communication with Customer)**: - **Train new CP’s at new Customer Locations**: - **Make sure HCP job descriptions are accurate and up to date**: - **Complete first initial walk through with New Customers & CP who will be servicing the Customer.**: - **Assist Sales and other Administration where needed** **Job Type**: Part-time Part-time hours: 10-25 per week **Salary**: From $25.50 per hour **Benefits**: - Commuter benefits Flexible Language Requirement: - French not required Schedule: - Day shift - Holidays - Night shift - On call - Overtime - Weekend availability Supplemental pay types: - Overtime pay COVID-19 considerations: We understand that these are very challenging times for staff in many industries. We are very thankful that we are an essential service and are able to continue to help many people with their cleaning and disinfection needs. **Experience**: - Customer service: 1 year (preferred) - Cleaning: 1 year (required) Shift availability: - Day Shift (preferred) - Night Shift (preferred) - Overnight Shift (preferred) Work Location: In person


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