Video Analytics Operator

2 weeks ago

North York, Canada Avante Security Inc Full time

At Avante Security Inc we are leaders in providing high-end security solutions tailored to meet the unique needs of our clients. Our commitment to excellence and innovation has positioned us as leaders in the industry. From executive protection to state-of-the-art surveillance systems, we deliver comprehensive security solutions that ensures the safety and peace of mind of our high-profile clients.

An excellent Video Analytics Operator will be an effective communicator with clients, 3rd party monitoring stations, emergency services and Avante Security internal departments.

**About the role**:

- Monitor surveillance cameras and respond to alarm notifications.
- Identify, record, document, and report suspicious activity such as theft, trespassing, intrusion, unauthorized entry, property damage, loitering, etc.
- Use 2-way audio and video equipment to deter intrusion and criminality.
- In the event of an emergency dispatching on-site security personnel, mobile patrol units, emergency services (police, fire, ambulance, etc.), and/or other contacts (owner, property manager, emergency contacts) in a timely manner.
- Record and maintaining incident reports to meet both company and legal standards.
- Ensure all activities, logs, and necessary reports are recorded in a timely and appropriate manner over the course of the shift.
- Act as Liaison between ACC and clients, emergency services and 3rd party monitoring stations.

**What you bring**:

- Strong experience in electronic security industry: CCTV, Burglary Alarms, Intercoms, etc.
- Strong customer service skills
- Able to work independently and as part of a team
- Energetic and positive attitude
- Outstanding verbal and written communication/presentation skills
- Intermediate computer skills
- Microsoft Office Suite proficiency (Excel, Word, and Outlook)
- Precise attention to detail

**The Benefits**:

- Growth and advancement opportunities within the company
- Dispatch and hands-on training provided
- Group health benefits
- Onsite parking

**Avante Welcomes Everyone**

Pay: $20.00-$22.00 per hour

**Education**:

- Secondary School (preferred)

Work Location: In person

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