Administrative Support Agent, Class I

**Reference number**: SSP-24-25-3433

**Job Category (Job Alert)**: Administrative Support

**Department**: Continuing Education and Community Services

**Services**: Continuing Education

**Immediate Supervisor's Name**: Rowena Selby

**Position Status**: Full-time Specific Project

**Length of the contract**: Until June 27, 2025

**Work Location**: Vanier College

**Work Schedule**: Mon - Fri, 8:30 a.m. - 4:30 p.m. (35 hrs/week)

**External Posting Start Date**: 2024-09-18

**External Posting End Date and Time**: 2024-09-24 17:00

**Salary Scale**: $24.36 - $27.24

**Expected Start Date**: 2024-10-14

Vanier College is an English-language public college with more than 6000 daytime students from over 90 different nationalities. We have a thriving Continuing Education division that provides services to adult learners, international students as well as to community and corporate clients. Vanier has approximately 1000 employees and offers a stimulating work environment and a beautiful green campus. Our dynamic faculty and staff enjoy numerous benefits including an employee assistance program, employee fitness programs, professional development, daycare, educational fee waivers as well as music concerts and other activities.

**Description**:

- Reporting to the International Programs & Language School Coordinator, the Administrative Support Agent provides general administrative support to Continuing Education’s credit and non-credit activities.

More specifically, but not limited to, the Administrative Support Agent:

- Greets guests, students, teachers and staff in the Continuing Education Reception area and re-directs inquiries as appropriate;
- Assists students with registration and payment of Language School, PPD and other courses;
- Assists students and teachers in borrowing textbooks, laptops and other resources;
- Prepares student letters, transcripts, reports, certificates, and other correspondence for Language School students;
- Provides Language School and PPD prospective and current students with course information;
- Maintains electronic files, including student health insurance and document coverage;
- Ensures that classrooms, offices and resource rooms are well-organized and stocked with appropriate materials;
- Helps support Language School staff on Language School projects;
- Helps support Technician and Pedagogical Counsellors with AEC, DEC and RAC tasks and projects as needed.

Other related tasks which fall within the scope of the classification of this position may be assigned.

Classification: Agent ou agente de soutien administratif, classe I (Administrative Support Agent, Class I)
Schedule: Monday to Friday, 8.30 a.m. to 4.30 p.m. (35 hours per week)
Contract: Until June 27, 2025**Requirements**:

- Qualifications:

- Diploma of vocational studies (DEP) with appropriate speciality or secondary school diploma (DES), or a diploma or attestation recognized as equivalent;
- One (1) year of pertinent experience.

Conditions related to the specific position:

- Ability to deal with people in a friendly, patient, and supportive manner;
- Ability to multi-task in a busy office environment;
- Interest and experience working with an intercultural public;
- Basic knowledge of Microsoft Excel and of Microsoft Word (to be tested);
- Excellent English communication skills (oral & written) (to be tested);
- Strong French communication skills (oral & written) (to be tested);
- Ability to work with detailed information.

**Comments**:
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Note that a cover letter is mandatory, please be sure to attach yours.

We thank all those who apply, however only those selected for an interview will be contacted.