Program Administrator

**About Toronto Metropolitan**:
At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

**About the School of Medicine**

It’s time to transform medical education. Toronto Metropolitan University’s School of Medicine will be designed from the ground up to shift the paradigm of healthcare delivery and improve the well-being of individuals, families and communities. With a community-driven, intentionally inclusive approach, the new school will train doctors whose cultural awareness and humility are as crucial as their medical skills.

Led by Dr. Teresa M. Chan, a forward-thinking educational leader, TMU’s School of Medicine will draw on the university’s commitment to community, equity, and innovation to address rapidly changing healthcare needs. The school will train a new generation of physicians who are ready to learn, to adapt, and ultimately to be agents of change.

**About Toronto Metropolitan**:
At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

We are hiring four Program Administrators (PA) to join the School of Medicine. The Program Administrator provides administrative, operational and program support to an assigned Program Director (PD), faculty, and learners for the School of Medicine's residency program, and collaborates with regulatory, educational, and accreditation bodies as needed. Under the guidance of the Program Director(s), the PA addresses specific needs and inquiries from faculty, learners, and clinical fellows including matters related to recruitment and admissions processes, learner rotation scheduling, learner assessments, faculty evaluation, rotation evaluation processes, and administrative and financial support for the program. Additionally, the PA assists Residency Program Committee trainees within the department and trainees rotating through the department/division.

**Responsibilities include**:

- Academic administrative support for the Program Director(s)
- General program office administration
- Rotation scheduling and learner support
- Learner assessments and faculty/rotation evaluations
- Registration and records management
- Organizes meetings/special events
- Canadian Resident Matching Service (CaRMS)
- Accreditation and documentation support
- Financial management and account oversight

**Qualifications**

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

- Completion of a Post-Secondary diploma in a related field.
- A minimum of 2 years of previous related administrative support experience. Previous experience in medical education and/or healthcare settings is considered an asset.
- Superior conceptual, problem solving, analytical reasoning, and oral and written communication skills.
- Ability to troubleshoot and problem-solve independently and in consultation with key contacts.
- Knowledge of best practices related to strategic program planning and implementation.
- Experience with handling multiple projects/assignments at once; to plan, manage and evaluate a variety of programs and projects simultaneously.
- Decision-making skills.
- Excellent presentation skills and comfortable making presentations to small and medium-sized groups.
- Creative, strategic and an innovative thinker.
- Demonstrates agility in working in a fast-paced and collaborative team environment.
- Superior interpersonal/human relations and ability to establish and maintain multi-sectoral relationships (i.e., across university, hospitals, provincial Ministries and other stakeholders).
- Ability to handle highly sensitive and confidential information.

**Additional Information**:
**Position Number(s)**
- 20005004
- 20005005
- 20005006
- 20005007

**Reports To**
- Program Director(s) and Director, PGME

**Department**
- School of Medicine

**Vacancy Type**
- TERM

**Employee Group**
- MAC

**Work Location**
- Hybrid

**Start Date**
- ASAP

**End Date**
- 2 years from start date

**Hours of Work**
- 36.25

**Grade**
- C41

**Salary Scale**
- $60,423 - $96,521

**Hiring Salary Range**
- $60,423 - $78,