Parts Advisor

2 weeks ago

Richmond Hill, Canada Richmond Hill Hyundai Full time

**The PAG Direct Group **is looking to hire full-time **Parts Advisor **to join the team at Richmond Hill Hyundai:
Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry

**Job Summary**:
The Parts Advisor is the Dealership’s parts sales representative. The job includes supplying the required parts and accessories to retail and wholesale customers and technicians, receiving, storing, shipping and packaging parts, and the accurate performance of designated administrative duties.

**Benefits of working with us**:

- Newly renovated state of the art facility and equipment
- Competitive benefits plan
- Employee Education Assistance Program
- Manufacturer Online learning opportunities to support your career development
- New and used vehicle purchase or lease program
- Generous employee discounts on products and services
- Free Parking on-site during working days
- Employee referral Program
- Employee Recognition Program
- Employee Performance Appraisal Program
- Proactive and knowledgeable management

**Responsibilities**:

- Assist technicians by looking up parts needed for vehicle repair
- Answer incoming telephone calls promptly and courteously
- Identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use
- Create additional sales opportunities by recommending sales of related parts to the customer
- Prepare quotations for parts required by customer in case stock is unavailable, check availability in central warehouse and incoming shipments, or initiate procurement request
- Establish healthy and profitable relationships by proactively communicating and following up with the present as well as prospective customers on parts requirements in order to convert pending quotations and in to confirmed sales
- Issue parts for all confirmed sales and generate invoice on confirmation of payment
- In case of unavailability of parts, register the lost sales in the system and depending upon the seriousness of the enquiry raise requests to the purchase department for local purchase or order on emergency basis
- Promote sale of accessories with all customers to increase sales / productivity of the business
- Ensure all necessary documentation to enable minimum errors and ensure that the parts are delivered to the customer on time
- Perform any other duties as assigned by Management

**Qualifications**_**:_
- A high school diploma or equivalent
- Proficiency with basic computer programs
- Comprehensive experience in the automotive industry.
- Strong organizational skills with the ability to work in a fast-paced environment
- Strives to go the extra mile to meet the quality standards our customers expect
- Valid G license with a clean driving record.
- Ability to meet the physical demands of the position, including walking, crouching, bending, regularly lift up to 25 lbs. and standing for extended periods

**Experience**:

- 2+ years of experience working in a dealership service or parts department
- Dealership: 2 years (preferred)

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Store discount
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Parts Advisor: 1 year (preferred)
- Automotive: 1 year (preferred)

Work Location: In person

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