Drop-in Sports Monitor

7 days ago

Milton, Canada Town of Milton Full time

Job Type:
Permanent

Department:
Hourly Wage:
$17.72

Close Date _(closes at 12:00 am on date noted below):_

September 22, 2025

Openings:
10

Position Summary

Reporting to the Coordinator, Recreation, this part-time position is responsible for ensuring all drop-in sports and skating participants experience an engaging, safe and enjoyable environment when attending a Town of Milton program. This role ensures adherence to entry guidelines, fair play and anticipates and reacts to customer concerns.

Major Job Responsibilities- Program implementation with a focus on quality customer experiences- Foster a welcoming, respectful and safe environment for all participants- Ensure all participants have paid and meet entry requirements; this may include wearing wristbands, being of a specific age, etc.- Understand and ensure compliance of all established rules and guidelines governing the safety and conduct of participants- Organize pick-up games and activities (where applicable) and ensure fairness and equal playing time for all participants- Provide guidance and oversight to volunteers- Establish positive relationships and clear communication channels with all staff and participants- Maintain a safe and clean facility including proper usage and use of equipment. Proactively communicate program needs to operations staff and communicate facility or equipment deficiencies to Recreation Coordinator- Ensure the safety and well-being of all program participants; evaluate situations for potential safety risks and proactively take action to address such risks. Communicate any action and/or concerns to Recreation Coordinator- Maintain communication with the Customer Service Desk to provide relevant program updates and to request support in the event of an emergency- Maintain a high level of professionalism and handle sensitive situations with mature judgement- Provide suggestions to Coordinator, Recreation on ways to enhance the customer experience- Comply with all health and safety practices as it relates to the work, standard operating guidelines and the Occupational Health and Safety Act- Maintain and submit attendance records and/or drop-in stats- Report any incidents, concerns or site damage to Coordinator, Recreation, ensuring all appropriate forms are filled out accurately and completed- Submit required forms (including payroll)- Attend and participate in mandatory staff trainings and meetings

Education & Experience- Applicants must be a minimum of 15 years of age- Two (2) years of experience playing (at an organized level) or officiating skating or sports is preferred- Previous supervision of program participants (children, youth or adults) in a recreational environment- Current Standard First Aid & CPR C certification- HIGH FIVE® Principles of Healthy Child Development (or willing to obtain)- Competent skating ability is required for Skate Patrol- Satisfactory Criminal Record Check with Vulnerable Sector Screening is required- Experience working with persons with disabilities an asset

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