Health System Navigator

_**VHA Health & Home Support**_ is a not-for-profit, charitable organization that is committed to promoting personal well-being with cost-effective, high quality community-based health care services. Serving Ottawa since 1955, we are dedicated to our community, and determined to help people affected by health and social challenges enjoy the dignity and independence of living their active life.

VHA is fully accredited by Accreditation Canada, and is a preferred provider of personal support services of Ontario Health East (Champlain).

VHA works in partnership with local health and social service organizations to ensure our clients get the right service to help them remain independent, within their community.

**Why Choose VHA?**

At VHA, we value community, work-life balance and career development. Our training opportunities equip you with the skills you need to care for clients and empower caregivers. Plus, your experience at VHA will provide opportunity to develop valuable skills that are transferable across a wide variety of fields. We offer:

- flexible hours;
- pay in lieu of benefits;
- paid Orientation;
- a caring and supportive team.
- We work hard to make your job easier so you can focus on you and your clients.

**Join the VHA family today**

**NOW HIRING: Health System Navigator.**

**JOB SUMMARY** - as part of a multi-disciplinary health team and using a co-ordinated care approach(as with HealthLinks), the Navigator is responsible for assessing each client, creating and facilitating a Coordinated Care Plan, and then identifying and connecting the client with appropriate health and social services that will build individual resilience while maintaining independence. The Navigator also assists in the development of skills and roles which promote meaningful participation in the typical and valued life of the community. This approach requires working collaboratively with health care professionals, health and social service organizations and directly with the client and their support network.

Each Navigator brings a unique skill set that is enhanced when combined with other health professionals in a multidisciplinary team.
- **We are currently seeking the expertise of**:_
- _**an Occupational Therapist (E/Fr Bilingual); and**_
- _**a Registered Social Service Worker (E/Fr Bilingual).**_

**DUTIES & RESPONSIBILITIES** - focusing on quality client service using sound judgment, professionalism and effective communication, the Navigator provides

**Client Support Functions, including**:

- Screening and Assessment
- using the interrai-CHA suite of tools and others as needed;
- health & social system transition
- Care Co-ordination
- providing in-home assessment to identify client care needs, interests and abilities through a person-centred planning process;
- develop a written Coordinated Care Plan (CCP) in partnership with each client;
- advocate for access to appropriate services and supports as needed by the client;
- identify and liaise with the client’s natural supports, building on these relationships to optimize client independence;
- engage the client and support network in discharge planning.
- System Navigation.
- Education:

- improve self-management skills through health education and information;
- support individuals to develop decision-making skills that support positive self-care, personal responsibilities, good choices, and management of reasonable risks;
- support, educate and connect clients in all areas of daily living including but not limited to meal preparation, shopping, hygiene, personal care, budgeting, safety awareness, and maintaining a healthy living environment.
- Support Effective Risk Management, and Connection with community.
- **QUALIFICATIONS, SKILLS & REQUIREMENTS**Education - current registration with a professional college in Ontario.

Experience - practical experience working in a community-based setting is preferred.

Other Skills & Abilities
- cooperation, a pleasant attitude and good natured manner in working with clients and co-workers;
- able to work independently and as part of a team;
- able to perform and prioritize multiple functions and tasks;
- able to handle challenging situations in a calm, objective manner.
- All VHA employees are responsible for a commitment to health and safety.

Requirements
- a**ble to communicate verbally and in writing, in English and in French;**:

- **use of a vehicle and a valid driver's license; willing and able to travel locally;**:

- Proof of up-to-date adult immunizations records, including minimum 2 doses of COVID-19 vaccine approved by Health Canada;
- able to walk, stand, bend, squat, kneel, climb stairs and reach freely;
- Clear police record check for the vulnerable sector
- work references.
- Whatever your orientation, age, ethnicity, race, culture, religion or gender identity - you are welcome at VHA.

**HOW TO APPLY -**

Interested applicants are invited to submit a cover letter and resume reflecting their qua