Chief Medical Information Officer

**Position Title: Chief Medical Information Officer (CMIO)**
**Position Status: Contract - 0.5 FTE - 24 Months - Hybrid**

**Compensation: $90,000 per annum**

**Posting No.: 25-13**

**Posting Date: January 22, 2025**

**About the Position**

The position reports to Chief of Staff. The CMIO will also provide strategic updates to the
President & CEO, Senior Leadership Team, and the Medical Advisor Committee at both Norfolk
General Hospital (NGH) and West Haldimand General Hospital (WHGH).

In this highly strategic role, the CMIO will be responsible for leading and advancing the practice
of clinical informatics at NGH and WHGH. As a physician member of the Professional Staff, the
CMIO will support the delivery of safe, high quality, highly accountable and efficient patient care
advisor and collaborator, the CMIO will be responsible for thought leadership in the realm of
clinically effective use of clinical information system(s).

The Chief Medical Information Officer will act primarily as a catalyst in championing the
implementation of the Epic Electronic Health Record (EHR) platform across NGH and WHGH.
Working closely with THE Chief of Staff, Information Technology leadership and within the EHR
Steering Committee (to be established), the CMIO will seek innovative solutions that impact the
delivery of clinical care throughout both NGH and WHGH, with focus on achieving increased
efficiency and improved patient safety and quality.

Secondarily, the CMIO will review proposed IT initiatives in terms of their impact on clinicians at
both sites, working closely with IT staff, physicians and senior leadership, while being sensitive
to organizational priorities and fiscal impacts. The CMIO will work with the Hospitals’ advanced
clinical systems team, senior leadership, clinical chiefs as well as regional partners and peers.

**SPECIFIC RESPONSIBILITIES**
- Provide leadership for the development, implementation and adoption of clinical information

and technology supports, specifically the new EPIC EHR implementation project, technology

adoption, and patient reporting strategies.
- Collaborate with a range of stakeholders, within and beyond NGH and WHGH (such as

OHTs), ensuring effective health system engagement, and the development and sustainability

of regional partners.
- Promote regular and ongoing opportunities for all physicians to provide feedback on

functionality within the EHR.
- Work collaboratively with leadership and clinical teams throughout the organizations.
- Work closely with IT staff and stakeholders at both sites, advising and assisting with problem
- solving during EHR development and execution.
- Have the ability to be a persuasive, credible, and polished communicator with excellent

interpersonal and project skills.
- Represent medical staff’s requirements as they relate to the design and implementation of the

EHR, ensuring their needs are met.
- Participate in regular EHR Steering Committee meetings.
- Promote the use of data analytics to improve clinical outcomes and operational efficiency.
- Disseminate information regarding IT initiatives and/or changes to the medical staff.
- Liaise with clinical and operational leadership in order to keep them informed of ongoing

initiatives and achieve buy-in.
- Work closely with the NGH and WHGH teams, partner organizations, and Epic on change

management strategies.
- Serve as a liaison between clinical teams, IT experts and Senior Leadership, facilitating

effective collaboration amongst groups with different priorities.
- Provide leadership, direction and guidance to the medical staff regarding the Epic migration.
- Ensure the Medical Advisory Committees (MACs) are continuously engaged, solicitated for

feedback, and provided with guidance and updates regarding the EHR migration plan roll-out.
- Ensure the voice of the medical staff is captured by the project team (EHR Steering

Committee).

**Skills and Qualifications**: Licensed by the College of Physicians and Surgeons of Ontario (CPSO) and a member in

good standing.
- Minimum 5 years position-related experience required.
- Current member of, or willing to become credentialed staff, at NGH and/or WHGH.
- Extensive knowledge of clinical informatics with the ability to oversee informatics

initiatives.
- Outstanding management, leadership, and people skills (including excellent

communication, relationship building, diplomacy, conflict resolution, advanced planning,

analytical, problem-solving, and organizational skills).
- Demonstrated ability to manage high demand, competing and changing corporate

programs and priorities.
- Deep knowledge of EPIC EHR functionality & features are an asset.
- Prior experience building an informatics strategy is an asset.
- Prior experience in clinical workflow analysis, process redesign, and quality improvement.
- Deep understanding of change management and how to drive consensus.
- A passion for continuing to improve healthcare IT, making it more intuitive