Human Resources Generalist

2 weeks ago

Victoria, Canada Oak Bay Beach Hotel Full time

**Human Resources Generalist**

Consistently ranked among Canada’s finest, the Oak Bay Beach Hotel was recently voted #1 Hotel in Western Canada by Condé Nast Traveler’s 2025 Readers’ Choice Awards. Nestled on the shores of Vancouver Island, our independently owned luxury boutique hotel features 100 guest rooms, a world-class spa, and exceptional dining experiences.

The Human Resources Generalist provides day-to-day HR support across all departments, ensuring smooth and consistent operations in recruitment, onboarding, training, benefits, and team engagement. Reporting under the guidance of the General Manager, this hands-on role supports leaders and employees with practical HR solutions while maintaining accuracy in documentation and compliance with company policies and BC Employment Standards.

**Responsibilities**:
**Recruitment & Onboarding**
- Coordinate full-cycle recruitment, from job postings to initial interviews and reference checks.
- Facilitate onboarding and orientation to ensure new team members feel welcomed and informed.
- Process and maintain employee documentation and records in the HRIS system (Payworks).

**Employee Relations & Engagement**
- Serve as the day-to-day point of contact for employee questions, requests, and general HR support.
- Assist hotel leadership with team conversations and documentation in a professional, confidential manner.
- Help coordinate employee recognition, wellness, and engagement initiatives that reflect our culture and values.

**Training & Development**
- Track and coordinate mandatory and developmental training programs.
- Maintain training records and assist with performance review follow-up.
- Support cross-department learning opportunities and continuous development initiatives.

**Payroll & Benefits**
- Process employee benefit enrollments, changes, and updates.
- Ensure payroll accuracy by maintaining current employee information and related documentation, including vacation and sick day pay.

**Compliance & Administration**
- Maintain HR files and reporting with a high level of accuracy and confidentiality.
- Ensure compliance with BC Employment Standards, WorkSafe BC, and hotel policies.
- Participate in Health & Safety Committee activities and related administrative tasks.

**Preferred Qualifications**
- Diploma or degree in Human Resources, Business Administration, Hospitality, or a related field.
- 2-4 years of HR experience, ideally in hospitality or a customer-service-focused environment.
- Solid knowledge of BC employment legislation and HR best practices.
- Excellent interpersonal, communication, and problem-solving skills.
- Proficiency in Microsoft Office and HRIS systems (Payworks experience an asset).
- Demonstrated discretion, professionalism, and the ability to manage confidential information.

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Work Location: In person

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