Human Resources

**Reports to**: Director of People & Culture

**Status**: Permanent Full-time

**Schedule**: 8:30am-4:30pm, Monday - Friday (75 hours bi-weekly)

**Compensation**: $60,000+, commensurate with experience

**Organizational Focus**:
Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

The Human Resources Manager is accountable for overseeing day-to-day aspects of human resource management in the organization and ensuring that the overall administration, coordination, and evaluation of human resource plans and programs are realized.

**Primary Objectives**:
As a key member of the Management Team, the HRM is responsible for leading the operational execution of day-to-day human resources processes by:

- Creating a workforce plan, with input from the management and executive team, to identify current and future talent needs to support the organization’s strategic goals and objectives, contract requirements, short term emergency response projects and new projects;
- supporting the Directors and Managers on human resource management issues;
- ensuring all human resource practices reflect best practices within the sector, comply with legislative requirements, and are operating successfully including selection and recruitment, orientation, retention and engagement, performance management and employee/labour relations
- creating and maintaining human resource policies and procedures and ensuring compliance with Employment Standards throughout the organization and ensuring timely distribution of updates;
- ensuring training and development plans are in place and implemented successfully;
- fostering and promoting a strong workplace culture including positive employee and labour relations while recommending innovative strategies to improve and maintain the culture;
- participating as an active member of the Social Committee, and acting as committee chair as necessary
- overseeing recruitment efforts for all personnel and directly participating in talent acquisition processes as needed;
- coaching, leading, and performance managing a team of direct reports including the Talent Acquisition Coordinator and Human Resources Generalist
- leading workplace investigations with diplomacy and confidentiality
- responding to workplace grievances and meeting with union personnel to resolve workplace issues.

**Requirements**:
**Education**:

- Minimum of a Bachelor's degree or equivalent in Human Resources, Business Administration, Organization Development, or equivalent
- Certified Human Resource Professional (CHRP) accreditation is desirable

**Experience**:

- A minimum of 5 years of progressive experience in Human Resources positions including experience in fully or partially unionized environments
- Demonstrated experience in conducting investigations, preferably in a union environment.
- Experience in a non-profit organization is desirable
- Note: An equivalent combination of education and experience may be considered._

**Knowledge, Skills and Abilities**:

- sound knowledge of employment/labour law, compensation/total rewards, organizational planning & development, employee relations, training and facilitation, labour relations, and/or talent acquisition required
- strong written and oral communication skills
- excellent conflict resolution skills and ability to navigate complex personnel issues with diplomacy, tact, and confidentiality
- exception interpersonal ability with high EQ
- highly proficient in MS Office programs including Word, Outlook, and Excel
- knowledgeable in HRIS administration; prior experience with ADP an asset.

**Additional Criteria for Role**:

- Completion of a Criminal Record Check with the Vulnerable Sector is required before employment commences.

**Benefits**
- A mission driven and meaningful working environment.
- Competitive salary from a Certified Living Wage Employer.
- Minimum six (6) percent vacation accrual rate for all permanent staff.
- Excellent benefits package for full-time employees (includes extended health and dental, life insurance, and more).
- Competitive employer RRSP contributions.
- Employee assistance program.
- Wellness time.
- Career development and internal advancement opportunities.
- Organization and individual training opportunities.
- Social committee that includes robust team building and staff social events.
- Dog friendly offices.
- Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and ri